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Apple announces social networking service which will display the music interests of friends via iTunes, iPhones and iPod TouchHaving cornered the MP3 player, mobile phone and computer tablet markets with the iPod, iPhone and iPad devices respectively, last night Apple announced its latest expansion – into social media – with Ping.Ping will be integrated into Apple’s latest iTunes software update and will enable users, or “Pingers”, to follow musicians, friends and others to see details including what music they’re buying and what concerts they’re attending.Steve Jobs, Apple’s chairman and chief executive, said the information will arrive in a long stream of updates, similar to the way Facebook and Twitter work.”Be as private or as public as you want. The privacy is super-easy to set up,” he said adding that users can choose to automatically accept followers or decide on a follower-by-follower basis – similar sounding controls to those on Twitter.The service is available immediately to more than 160 million iTunes users, Jobs said, and will also be available across the iPhone and iPod Touch ranges.The feature is believed to have been based on the technology Apple acquired with the purchase of the former online music store Lala.com last year.The iTunes logo will no longer feature a CD – mirroring the change in the program’s focus.Jobs unveiled a range of other upgrades to its products and services, including a new version of Apple TV – which will allow users to stream television programmes and films.The company is also releasing a revamped range of iPods, including an iPod touch with front- and rear-facing camera, Jobs told an assembled crowd of journalists, bloggers and analysts in California.Until now the Apple TV device was “never a huge hit”, admitted Jobs.The box originally allowed users to buy films and television programmes, but the latest version, which is smaller and, at $99, much cheaper than its $229 predecessor, will only allow the renting, rather than purchasing, of content.Users will pay $4.99 for high-definition films on the day they come out on DVD, while the rent of high-definition TV shows will be $0.99, Apple announced.”We’ve sold a lot of them, but it’s never been a huge hit,” Jobs said of Apple TV. The new version will be available within a month.Jobs also introduced a new design across the range of iPods, including the latest Nano, featuring a rotatable screen and a new Shuffle which sees the return of buttons – its predecessor was voice activated.The new iPod Touch will have front- and rear-facing cameras, the latter of which will be able to record HD video content, Jobs added.AppleComputingSteve JobsitunesSoftwareiPodiPhoneMobile phonesTelecomsUnited StatesAdam Gabbattguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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Ban still looms despite temporary truce after BlackBerry maker RIM grants authorities access to ‘secure’ data passed between devicesAfter weeks of standoff between south Asia and North America, the Indian authorities yesterday won limited access to data from BlackBerry smartphones. The 800,000 users of the devices in the country had been threatened with a blackout because of the Delhi government’s growing fear that militants could use the BlackBerry’s secure network to plot terror attacks without fear of being monitored.The authorities can now get access to some data. The arrangement will be evaluated for 60 days, but the prospect of a ban still looms large for Research in Motion (RIM), the Canadian company behind the smartphones.India has also opened up a front against Google and Skype. The home secretary, GK Pillai, said the internet companies were being asked to set up servers in India so that the authorities there could monitor data.India’s moves underline the anxieties of emerging governments about the reach of western communications groups, and particularly the BlackBerry.The United Arab Emirates is threatening to block BlackBerry services by 11 October if it does not get access to encrypted messages. Indonesia, Saudi Arabia and Lebanon are also reviewing the future of BlackBerry services in their countries; all cite security fears over the level of encryption afforded to communication sent between devices.However, this strategy risks alienating the very global businesses such countries are trying to attract, because the employees of multinationals increasingly rely upon BlackBerrys to conduct their day-to-day work.RIM’s problems – its shares have fallen to a 17-month low – lie in the way BlackBerry devices get access to the internet and email through secure centres around the world using specialist encryption.BlackBerry’s Messenger instant-messaging service and its email service have different levels of security, and email security depends on the server being used. Since the BlackBerry was launched 11 years ago, it has been the mobile phone of choice for business users and governments across the world. But RIM’s reputation for producing apparently impenetrable security for high-profile customers is at risk of being irreparably damaged by these new demands.Last Thursday, RIM said it would lead an industry forum on how to allow law-enforcement agencies to get access to communication networks while not encroaching on the security needs of private enterprises. That was all well and good, Indian government sources told Reuters, but the country wanted a technical solution – and quickly. “The government’s position does not change,” the source said. “We are hopeful [RIM] will come up with some solution.”Risk that RIM will lose users’ trustThe problem for RIM is that if it gains governments’ trust by giving them the means to see messages, it will probably lose the trust – and perhaps the business – of users who have previously relied on its security as a way of avoiding the government’s gaze.A university professor in UAE, who wishes to remain anonymous, told the Guardian: “The issue has received a lot of coverage in the UAE, but nothing compared to the conversation ‘on the ground’. Since virtually every Emirati aged 17 to 40 owns a BlackBerry and uses the messenger feature constantly, this has been of great concern to them.”I’d guess that around 30% accept this is for security reasons, while the rest believe it to be, at the least, intrusive. The latter believe it to be a response to a number of fairly high-profile Emiratis being attacked, derided, vilified via the messenger broadcast service. Emiratis send many broadcasts daily, and gossip runs through the community like wildfire.”One of the biggest issues for the countries concerned is this messenger broadcast function. Allowing users to send one-to-many messages to everyone in their contacts book has proved an effective and galvanising way of spreading comment, and is often used as a vehicle for anti-establishment opinion – something UAE authorities are sensitive about. “The government walks a very thin line between appearing liberal and modern to the west, and traditional and Islamic at home,” the professor said. “This issue cuts to the heart of the impossibility of doing both at once.The professor, who has owned a BlackBerry for more than a year, said he would have no qualms in switching to another device if RIM’s concessions infringed his right to communicate without fear of government interception. “I can only presume RIM is aware of this and is treading carefully,” he said. “I have faith in the company, as it clearly does little for them to give up what makes the device so valuable – its security.”He added: “This has been called another public relations disaster for the UAE, and I fail to see how someone will not point this out to the rulers – and they are exceptionally concerned with remaining attractive in the eyes of western governments,” he added. “This has done them no favours with the business community internationally nor with the majority of locals and expats domestically.”Falling foul of authorityBeing on the wrong side of officialdom is not new to the Canadian manufacturer. Ironically, given the more recent bout of security concerns, three years ago the French government banned its officials from using BlackBerry devices, citing fears that communication could be intercepted by countries hosting the enterprise servers – namely Canada, the US and the UK. When Barack Obama took office in January 2009, the BlackBerry he had used on the campaign trail was replaced with one with extra security, approved by the US National Security Agency, which was concerned about people trying to tap it.Further east, security demands meant negotiations to take the BlackBerry to China and Russia took two years to resolve in both countries.Unlike Indian officials, who have slipped anonymous tidbits and soundbites to the news agencies, RIM has remained tight-lipped about its negotiations. In a rare public statement addressed to customers earlier this month, the Canadian manufacturer said it co-operated with all governments to a consistent level: “Any claims that we provide, or have ever provided, something unique to the government of one country that we have not offered to the governments of all countries, are unfounded.”The complexity and range of security solutions offered by RIM may be the source of the company’s friction with governments, said Leif-Olof Wallin, vice-president of the IT research company Gartner. “What seems to be the big challenge is that lots of BlackBerry service and infrastructure is not very well understood by the regulatory authorities or by its users,” Wallin said. “Although physically it is the same device, it can be used in lots of different scenarios.”Financially, Wallin said, a ban in India would have negligible impact on RIM’s global business, although the country was the second-largest mobile phone market in the world behind China. And RIM would emerge less tarnished than the countries involved.Informa Telecoms & Media forecasts that there will be more than 600,000 BlackBerry sales in India this year and that India’s smartphone market will have reached approximately 12m – a figure forecast to grow to 40m by the end of 2015.”At the very last minute there will be an agreement in place,” Wallin predicted. “Banning BlackBerry devices in the country has significant implications affecting foreign diplomats, foreign enterprise executives. It would be a major inconvenience to lots of important allies.”Monitoring messages on a case-by case basisThat is not to say that the Indian or UAE governments will be given free rein to tap emails or messenger messages. “Our interpretation of RIM’s public statements is that the company is willing to facilitate mobile operators to lawfully intercept some messages,” said Wallin.”And BlackBerry will – on a case-by-case basis – be assisting network operators to decrypt BlackBerry Messenger, we think. With email between the BlackBerry and BlackBerry Enterprise Server, RIM simply does not have the capabilities to decrypt it, and the encryption key is unique to each user.”Though some of our clients are worried about what to do in case a ban is put in place, it looks like BlackBerry [manufacturer RIM] is benefiting from this as they’re not caving in – they’re being perceived as an honest secure company.”Gail Thompson, owner of a landscaping company based in Dubai and a BlackBerry owner, said the ill thought-out warnings were not atypical of Emirates officials. “I’m expecting them to backpedal on it,” Thompson said. “I’m anticipating that [the authorities will] issue a blanket mandate, then realise that it’s unworkable – that’s what I’m I’m hoping. I think they’ve had a kneejerk reaction to things.”They need to take into account that business people are coming into the country and [the UAE doesn't] need another hurdle in the economy,” Thompson said. “People are thinking that it’s ludicrous – we all understand that our emails and calls are monitored, it’s just part of our lives. I just think it’s a cultural thing out there.”But that thinking is not shared by all of UAE’s half a million BlackBerry users.A teacher who has lived in the region for 10 years and wished to remain anonymous said she would blame RIM “for caving into demands that compromise people’s privacy” if the manufacturer facilitated greater access to their emails.”There is no alternative but switching to another device,” she said. “If [RIM] allowed the government to intercept messages, I wouldn’t be sending you this email.”BlackBerryData and computer securityMobile phonesIndiaJosh Hallidayguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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• Indian government threatens to block Research in Motion’s communication services for BlackBerrys• Canadian technology firm allows India greater access to communicationsThe Indian government has lifted a threat to block certain BlackBerry communication services following moves by the technology firm Research in Motion that could allow the country’s security authorities greater access to snoop on messages.Stepping back from the brink of a crackdown, India’s ministry of home affairs said RIM had made “certain proposals for lawful access by law enforcement agencies and these would be operationalised immediately”. It did not offer any detail on these concessions and RIM, which is based in Toronto, declined to comment.RIM has been sucked into a series of showdowns with governments in Asia and the Middle East over the level of privacy provided by its ubiquitous handheld devices.India had previously set a deadline of the end of August for the Canadian technology company to make corporate emails and instant messaging more accessible to its security forces.Following RIM’s apparent concessions, the Indian government said today the situation would be reviewed in 60 days’ time. It added that the country’s telecoms ministry was examining whether all the subcontinent’s BlackBerry communications could be routed through a server physically located in India.The Indian government’s disquiet over BlackBerrys is thought to date back to a series of co-ordinated bombings and shootings in Mumbai in November 2008 that killed more than 150 people. Officials suspect that terrorists involved in the attacks communicated using encrypted messages on the devices.Striking the right balance between privacy and national security has become a significant headache for RIM, which has faced similar threats of a ban on Blackberry services in Saudi Arabia, Indonesia and the United Arab Emirates.BlackBerryMobile phonesIndiaCanadaAndrew Clarkguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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Service provider SpiriTel has struck its largest deal to date after being awarded a three-year contract worth £5 million by Punch Taverns

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NEW DELHI (Reuters) – Research in Motion said on Thursday it was willing to work with India to support the country’s needs to lawfully access encrypted services on the company’s Blackberry smartphone.

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NEW YORK (Reuters) – Web video subscription service Netflix Inc launched on Thursday a free iPhone and iPod application that allows subscribers to watch TV shows and movies on Apple Inc’s handheld devices.

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Google takes on Skype by offering free and cheap calls from its free web-based email service, Gmail.

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This is the dawning of the age of location-whores Alternative location service echoecho reckons Facebook Places is driving up interest in the subject, to the good of the whole industry and, in particular, echoecho.…

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The move will speed up access for people using the site via iPhones or AndroidMobile users in the UK, Europe and Middle East can now access an HTML5 version of Google’s YouTube video site, speeding up access for those accessing it via iPhones, Android or other mobile devices with browsers able to render HTML5 video content.The launch comes as mobile use of the web is growing rapidly: Google says that YouTube’s mobile site, m.youtube.com, gets more than 100m video playbacks a day – roughly the number of daily views youtube.com was getting when being acquired by Google in 2006 – and every minute an hour of video is uploaded to the site from a mobile device. Mobile video playback also grew by 160% in 2009 on the previous year, along with an increase in adoption of devices able to stream video.The US version of the HTML5 site for mobiles was launched last month.Across Europe, the Middle East and Africa, the UK consumes the most YouTube videos on mobile devices, followed by France, Italy, Netherlands and Switzerland.The original mobile version of YouTube launched in 2007, but relied on versions of Adobe’s Flash for playback – which was too taxing for most devices. Since then, the development of the HTML5 web standard, and of mobile browsers – notably WebKit, used by Apple in the iPhone, iPod Touch and iPad, and by Google in Android – able to play back embedded video content using the H.264 codec, rather than Flash’s usual Sorensen or VP6 codecs, has meant that HTML5 video use has become feasible.Google says the decision has been driven by the dramatic growth in mobile access to YouTube, which is more than doubling every year.Several short-form video sites are building players in HTML5: Vimeo brought out a hybrid HTML5 version of its player earlier this month, designed for better mobile playback. But when US-only TV and movie streaming site Hulu unveiled a major revamp of its display earlier this year, it did so using Adobe Flash, saying HTML5 “doesn’t meet our customers’ needs”.The use of HTML5 does not mean that Flash is shut out of YouTube’s mobile version: Adobe’s product can encode video in H.264 as well. But the growing use of desktop browsers such as Google’s Chrome and Apple’s Safari, which can render H.264 video – and with the forthcoming Internet Explorer 9 also offering it – poses a long-term question about Flash’s continued widespread use.Brightcove, the video hosting service for many media organisations, began offering an HTML5 version of its site in March this year. The New York Times and Time Inc were among the first media outlets to integrate it – allowing playback on Apple’s popular mobile devices, which do not use Flash.Closer to home, Erik Huggers, director of BBC future media & technology, recently defended the corporation from accusations that its widespread use of Flash – on the iPlayer, in particular – betrayed a commitment to open standards.”Our use of Flash is not a case of BBC favouritism, rather it currently happens to be the most efficient way to deliver a high quality experience to the broadest possible audience,” Huggers said, adding: “The fact is that there’s still a lot of work to be done on HTML5 before we can integrate it fully into our products. As things stand I have concerns about HTML5′s ability to deliver on the vision of a single open browser standard which goes beyond the whole debate around video playback.”Though the BBC does deliver H.264-encoded video to Apple mobile devices, it does not do that for Android devices, citing concerns about copying of content via the Android platform, and instead serves Flash-based video to them.However YouTube has said that HTML5 is still some way from becoming the new standard for streaming long-form video content, such as BBC iPlayer content. “While HTML5′s video support enables us to bring most of the content and features of YouTube to computers and other devices that don’t support Flash Player, it does not yet meet all of our needs,” said John Hardin, software engineer at YouTube, in a blogpost published in June. “Today, Adobe Flash provides the best platform for YouTube’s video distribution requirements, which is why our primary video player is built with it.”Microsoft has put its eggs in the HTML5 basket with next year’s release of its internet Explorer 9 browser. Ryan Gavin, Microsoft’s senior director of internet Explorer, said in May this year: “We’re all in on HTML5. We’ve been co-chairing the HTML5 working group, and we’re actually leading the HTML5 testing group.”YouTubeHTML5Mobile phonesSoftwareComputingTelecomsInternetJosh Hallidayguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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Application downloads are forecast to overtake revenue generated from voice services by 2013, upping the demand on network trafficFlat-rate mobile data tariffs look like an endangered species in the US and Europe. Mobile operators say that the all-you-can-eat model is damaging their ability to increase their revenues, and that the cost of building next-generation networks and providing the backbone capacity for the data is a “critical challenge”.In a survey for the law firm Freshfields Bruckhaus Deringer by the Economist Intelligence Unit, the majority of mobile operators in the US and Europe also say they want to charge to prioritise the delivery of network traffic – which would do away with the principle of net neutrality on wireless networks.And, fearful that handset makers and companies such as Apple, Google, Nokia and BlackBerry maker RIM will reap all the benefits from selling downloadable phone apps, nearly 80% of mobile operators told the EIU that they would benefit from opening their platforms to independent software developers, with 45% believing they should open their own “app stores” to compete with those like Apple’s iPhone App Store and Google’s Android Marketplace and Nokia’s Ovi Store.Apps are becoming increasingly important to handset makers as a means of distinguishing themselves, but operators have seen little benefit from them. Instead, apps usually lead to greater data use from smartphones – but on flat-rate data tariffs, that simply means greater costs for the network operator.Ofcom figures from the first quarter of 2010 show that 18% of the UK population user their mobile handset to access the internet. That is expected to increase alongside purchases of smartphones.Executives expect the downloading of applications to outweigh income generated from voice calls by 2013, and 55% of those surveyed said they should be allowed to recoup some of the money invested in enabling this increasing usage of data.In the US, AT&T signalled the end of flat-rate data tariffs for iPhone users in June, shifting to a model where owners could get up to 2 gigabytes of data per month on standard contracts. In the UK, the four main operators this summer also ended flat-rate tariffs for iPhone owners which were introduced in 2007 when the device was launched.As the number of smartphones being used has grown, so have the demands on networks’ data backbones, which have struggled to keep up, while networks have been hampered by flat-rate data tariffs which they introduced to tempt people to use their services – and then found were taken up so eagerly that the systems struggled to fulfil demand.Current regulation stipulates that no preferential treatment is given to data carried over networks, but the increase in usage of applications, video streaming and internet-connected gaming has meant operators have had to invest in ways of delivering data to users.Proposals recently laid out by Google and US telecom Verizon left room for wireless, mobile networks to be able to discriminate in how they deliver content, saying that the future internet will largely be wireless and shouldn’t be bound to rules governing the internet of today.Last week private discussions were held in the US between lobbyists – thought to include Yahoo and Microsoft – to try come to an agreement on how to manage internet traffic, following the breakdown of net neutrality talks held by the country’s Federal Communications Commission (FCC).• One of the UK’s smaller internet service providers, Demon, today unveiled a new broadband package charging customers £3 extra per month for the prioritised delivery of gaming traffic over its network.Net neutralityMobile phonesTelecomsInternetInternet, phones & broadbandJosh HallidayCharles Arthurguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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BlackBerry manufacturer Research in Motion (RIM) is set to give the Indian
government the ability to access corporate emails sent as encrypted data before
the end of the week in order to avoid a ban on the service in the country.

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Heard of Silicon Street? It’s Paul Street, in central London – just round the corner from Silicon Roundabout and a cousin of Silicon Fen… and it’s where messaging service HulloMail is based.Founded in 2008 with seed funding from venture capital, the service has 25 staff and claims phenomenal growth in the past six months with more than 150,000 downloads. Next on the to-do list is a co-branded smartphone version for mobile operators that, hopes chief executive Andy Munarriz, will open the service to millions of users. • What’s your pitch?”We answer your phone when you can’t, sending messages left by the caller straight to your phone – you can play it back as if it where a music track on your iPod. It also tells you when someone called you but did not leave a message. You can see all your voicemails in one single list with a photo of the person next to each message – this saves you time as you can play each messages by simply selecting it. You don’t have to make a call and listen to the person telling you who called, when they called and then wait to hear the messages in the order they were left. It’s much less frustrating! “We have another a cool feature that lets you send a voicemail without having to call that person. Press record, leave your message and then send – it’s is quick and free. “HulloMail is a cloud-based service. Users sign-up by downloading the mobile app from the relevant marketplace (currently Android, BlackBerry and iPhones in the UK, USA and soon Ireland). Part of the sign-up process sets your mobile divert to our cloud answer service (voicemail, in layman’s speak). We then have the ability to answer your phone calls when you don’t – essentially, we replace your mobile operator voicemail service. When someone leaves you a message, we then push it directly to the HulloMail mobile app on the phone and also to your email, so you can play it directly from your device or as an MP3 attachment. “Finally, we let you send new and reply-to voice messages to your contacts without having to make a physical call. These messages are called Hullos – short voice messages you can send directly to fellow HulloMail users or anyone with an email address.” • How do you make money?”We make most of our money from technology licenses and services, but this will shift to revenue from co-branded cloud-based services for consumers, in conjunction with mobile operators. We also expect the consumer services to pay for themselves when we launch paid-for advanced features from autumn 2010.” • How are you surviving the downturn?”We are keeping focused and not overextending ourselves. We are lucky that smartphones are still selling like hotcakes and users are hungry for apps.” • What’s your background?”My background is in software and systems design. I consider myself a technologist with a passion of user interface design. “I’ve worked for 20 years in software and telecoms. I also founded VoxSurf in 1999, which pioneered the world’s first web and open standards-based call completion and messaging platform. This is currently deployed to 35 million users globally. I previously worked for companies such as Accenture and Sprint, specialising in the design, development and installation of service delivery platform architectures to a number of industries. This ranged from phone banking to field force management. I’ve also authored several mobile web and messaging technology patents.” • What makes your business unique?”Being the ‘son of VoxSurf’, HulloMail is in a sweet spot of having large-scale services deployed with mobile operators and now a consumer focus of our own in one of their core service areas. I believe this is a unique and fresh combination in the industry today and places us in a very good position to modernise voice messaging services as a consumer brand. Our strategy to scale the business is to offer mobile operators a co-branded HulloMail. We are extremely focussed and good at what we do so our goal is to work with mobile operators in a fresh way to help deliver a service that people want. “We are passionate about providing consumer-led innovation as opposed to simply delivering technology for technology-focused solutions, which is what I believe many traditional vendors currently present to mobile operators.” • What has been your biggest achievement so far?”We licensed our technology to one of the largest telco vendors in our space that continues to use it as the basis of one of their successful platforms today. I cut the code of the prototype for what became our technology platform over a two-week holiday. It still puts a smile on my face when I think of it.” • Who in the tech business inspires you?”In business James Dyson inspires me. I would imagine that telling VCs you have re-invented the Hoover must have been as hard as telling VCs you have re-invented voicemail. He had to go to Japan to prove a point. I’ve been luckier – I only had to nip over to Ireland. “Steve Jobs and his Apple team turned mobile on its head. Despite the negative vibe on their walled garden approach, it is thanks to Apple that companies like HulloMail could prove a mobile concept directly with consumers. Only five years ago it was impossible to deploy an app without getting involved with a device manufacturer and a mobile operator – the process length alone could kill the business.” • What’s your biggest challenge?”Scaling the business, by accelerating consumer growth.” • What’s the most important web tool that you use each day? “Email – I believe that email continues to be the killer app. However I use email too much and I should call people more often.” • Name your closest competitors”You have the traditional telco vendors such as an Ericsson or Comverse, or Acision selling messaging systems to the mobile operator. You also have the web-based guys such as Google and Google Voice. Neither of them offers mobile operators a web-based cloud model coupled with actual consumer demand for the product, like we do.” • Where do you want the company to be in five years?”As a recognised telco brand, which is deployed to millions of mobile users.” • Sell to Google, or be bigger than Google?”If I was a mobile operator focussing on differentiating my services, HulloMail would be a good option to enable a horizontal voice and video messaging strategy across multiple devices. Is there a mobile operator bigger than Google?” hullomail.com Internet startupsDigital mediaMobile phonesAppsJemima Kissguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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Disconnections plague network Orange UK users are reporting that the mobile data service is dropping connections and refusing to let some customers onto the internet at all.…

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16 to 24-year-olds particularly adept at juggling act, cramming nine and a half hours of media into six and a half hours of actual timeBritons are juggling several types of media at the same time to sate their appetite and leave enough time for everything else in their lives, the Ofcom study reveals.The average media consumer’s digital day is seven hours and five minutes. From breakfast radio to peaktime evening TV, via surfing and texting at home or at our desks, media takes up 45% of our time.The actual amount being consumed is even higher, Ofcom believes, with the boom in mobile computing helping Britons to multitask. “The ability of people to surf the web on their laptop while also watching TV has given people a licence to roam while staying connected,” said Peter Phillips, Ofcom’s strategy and market developments partner. A fifth of our media time is this kind of “simultaneous” consumption.Those aged between 16 and 24 are particularly adept at this juggling act, and are mopping up more media than any other age group. They cram nine and a half hours worth of media into six and a half hours of actual time – data that suggests the cliche of the youngster loafing in the lounge is an unfair one.”Sixteen-to-24-year-olds go out more, and spend less time watching TV,” Phillips commented. He also acknowledged that this multitasking can mean we devote less attention to any one media source, although this was more pronounced when using new technology. It appears we are simply better at combining reading, landline calls or TV watching with another activity without our attention drifting.Discovering that teenagers are happier than their parents to combine web surfing, phone calls, tweeting and TV is not exactly a revelation, and Ofcom’s research does show that some other truisms also still apply. The over 55s are still wedded to their TVs and radios (67% of all the media they consume), while computers, mobile phones and handheld gadgets make up 58% of 16- to 24-year olds’ media diet.But there are also plenty of surprises in this latest snapshot of the UK marketplace. The gap between the way different generations use old and new media is closing fast. For the first time, more than 50% of over-55s have broadband at home, and a third are sending and reading emails each day.There have also been some interesting changes in the importance people give to different media activities. Half of all adults said they would miss TV the most, up from 44% in 2005, followed by 15% who cited the internet (up from 8%) and 11% who would pine for their mobile phone (up from 10%). Hi-fi equipment and CD players have fallen most sharply in our affections with a mere 2% of people saying they would miss them the most, down from 13% four years ago. For the 16 to 24 age group, though, the mobile phone would be missed nearly as much as the telly.But the death of television as the dominant media platform appears to be far away as ever. TV continues to take centre stage in the evenings, partly due to the success of talent shows. However the box in the corner of the room is increasingly likely to be a high-definition flatscreen. More than five million households now have a HD set, up from 1.9 million in March 2009.”Television still has a central role in our lives. We are watching more TV than at any time in the last five years,” said James Thickett, Ofcom’s research director.While Simon Cowell can take some credit for maintaining the nation’s TV fix (measured at three hours and 45 minutes per day), another factor is the growing demand for time-shifted viewing, thanks to digital video recorders as well as catch-up TV services such as the BBC iPlayer or ITV Player.”The ability to watch what we want when we want it is bringing people back into the living room, said Phillips. Commercial broadcasters should not rejoice too much, though, as DVR owners have the option to skip through the adverts.While TV appears to have maintained its ability to hold our attention, 17% of viewing is still taking place alongside another media format – typically a computer or mobile phone.Smartphone sales have risen rapidly in the UK in recent years, up 81% in the 12 months to May. The research shows this led to much more media consumption “on the go”, although in many cases people appear to be heading straight for Facebook and staying there.The social networking site makes up 45% of the total time spent online on mobile phones during December 2009, Ofcom said. This may have been skewed by a surge of family photos or amusing Christmas party pictures, although the regulator also cited more recent data that illustrates Facebook’s remarkable “stickiness”.”The average user spent around six hours and 30 minutes on Facebook in May 2010, compared with nearly one hour 30 minutes for users of Google, and nearly two hours for users of MSN [Microsoft] services,” said the regulator. Twitter holds second place on the social networking ladder ahead of MySpace and LinkedIn, with traffic to its website up 56% in the past year.Increased adoption of high-powered mobile phones also means that more young people are abandoning their fixed broadband line.Ofcom’s research also shows the impact of the recession. Revenues in the telecoms industry were badly hit in 2009, falling for the first time since the regulator started tracking this data in the early 1990s. Ofcom said this was also due to increased price pressure as operators try to lure customers to take a bundle of services, and a tailing-off in the boom in mobile phone and broadband connections.With TV revenues contracting, it was little surprise that the amount consumers spend on communications fell again to £91.24 per month. Five years ago we spent an average of £100.71 per month. “Consumers are using communications services more – including phone calls, texting and the internet. Yet they are paying less despite getting more, partly through buying in bundles,” said Ofcom.Digital mediaSocial mediaSocial trendsOfcomInternetMobile phonesGadgetsGraeme Weardenguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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(Source The Guardian)

Tags: 10, 12, 12 months, 3, all, bbc, compare, compared, connections, consumer, contract, email, gadget, gadgets, google, HD, latest, line, mobile, mobile phone, mobile phones, months, new, phone, phones, room, sam, service, sim, test, three, tmobile, tweeting, twitter, uk

Grooveshark jumps the shark The iPhone app of popular music-streaming service Grooveshark was summarily yanked by the App Store police after a mere week of availability.…

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(Source The Register)

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Facebook will unveil its new location features at an event in Palo Alto late tonight, our time. The site has been working on these features for months, enabling ‘places’ tags to video and audio back in March and, no doubt, carefully watching the surge in use of services like Foursquare and Gowalla. Both have built significant traction with audiences but are also building partnerships with fairly enthusiastic venues, who benefit from very explicit near real-time information about their most committed customers. And customers, in turn, get discounts and prizes if they check in the most. Photo by _Yuki_K_ on Flickr. Some rights reservedNone of this will be lost on Facebook, who have also reportedly expressed interest in buying the lesser-known location-based service (LBS) Hot Potato.LBS is certainly one of the hottest topics in technology right now, and after years of promises and experimentation is finally starting to take off thanks to a combination of interest in casual gaming, improved and widespread GPS in mobiles and the rise of apps, which has brought these services to a new audience.But as well as needing to be seen to innovate in this area, Facebook’s interest is ultimately commercial. Those fledgling deals with venues and retailers have massive potential, picking up on the trend of downturn-friendly sites like Groupon that offer discounts to teams of well-organised consumers.Nearly one-third of Facebook’s traffic is generated from mobiles, so adding auto-geotagging from mobiles to photos and possibly status updates is probable. The site could tag any location mention in a status update, on a wall, in a photo album – any content on the site, in short – as well as any geo-tagged media posted to it.Location will be probably added to Facebook’s Platform for third-party developers, meaning Foursquare et al could plug in to Facebook’s userbase. Eventually, we can expect a standalone tab for location, probably a map visualising the locations of your friends – if not now, with the launch, then eventually once the backlash has died down.And that’s the most significant point. While the early adopters will be quite happy to play with this tool (and in fact wonder why it took Facebook so long) the wider public are still very uncomfortable with location features. That’s a natural part of the technology adoption process, and also a symptom of the shifting peception of what is acceptably private and what is acceptably public. We are heading towards open, but cautiously, and it is right that these services are scrutinised to make them as robust and safe as possible. You can imagine the headlines.Facebook knows that, and the only thing that matters about adding location data to Facebook profiles is how secure and uncomplicated the privacy settings are. One person’s ‘granularity’ is another person’s ‘complicated’, and Facebook had better hope users can turn privacy up to 11. I’d argue that of all the features Facebook has launched, and every  momentary backlash, this is by far the biggest opportunity for a serious balls up. That’s down to Facebook’s scale of half a billion people, the public’s discomfort with the commercial uses of their data (at least for those who care to think about it) and the uniquely risky implications of location services that go wrong. If they get it right, on the other hand, it could finally deliver the promise of location-based-services to the mainstream. In technology at least, that’s big news.FacebookSocial networkingSocial mediaLocation based servicesFoursquareGowallaMobile phonesDigital mediaJemima Kissguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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The Indian government has agreed to allow RIM’s BlackBerry Messenger service
to continue after the 31 August ban but the future of the firm’s enterprise
email services remains in doubt.

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(Source Yahoo UK News)

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But almost half assume they don’t Americans expect their emergency services to respond to postings on their web sites and Twittered messages, but more than half would give them a call just to make sure.…

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Iain Sinnott departs service provider Timico to launch own unified communications consultancy and reseller business, connecting via old employer

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(Source Mobile News CWP)

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Verizon has published new performance benchmarks for its FiOS enterprise
broadband service, claiming that a trial deployment of the fibre-optic network
delivered speeds nearing 1GB/s.

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