Posts Tagged “line”

Mobile News CWP

Mobile and fixed line reseller Excalibur Communications completes first commercial deployment of Vodafone unified communications proposition

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Yahoo Mobile News

Yahoo has tipped up with its financial results, boasting that its online
advertising business has grown by 20 per cent.

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Guardian Mobile News

Google has called time on US sales of its flagship Nexus One device, two months after pulling the plug on direct sales through its website.

Google Nexus One-7 by mackarus.

Photo by mackarus on Flickr. Some rights reserved

Sales of the Android-powered device had been disappointing since its US launch at the beginning of the year, the unconventional initial point of sale – online-only – putting many customers off. The web store “remained a niche channel for early adopters,” admitted Google vice president of engineering in a blog post, adding: “It’s clear that many customers like a hands-on experience before buying a phone”.

Although the Nexus One will be a disappointing setback for Google, the device widely-heralded as a market challenge to the Apple iPhone, work on the Nexus Two will only be hastened.

Google’s end-of-the-line news was announced in a blogpost on Friday, when all eyes were locked firmly on Cupertino with Apple’s iPhone 4 showdown.

The Nexus One will continue to be sold through Vodafone in Europe, despite stumbling belatedly into a competitive market. Developers will still be able to get their hands on the phone, though the web store will discontinue shipping to Europe.

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Yahoo Mobile News

BT customers will soon have to pay up to 10% more for phone calls on their landline.

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Guardian Mobile News

Microsoft should abandon or entirely reboot its mobile strategy because its latest product is barely as good as the iPhone from 2007 on the present developer offer

The as-yet unreleased Windows Phone 7 is a “waste of time and money”, a “disaster” that Microsoft should kill as soon as possible. So says Galen Gruman of Infoworld, who has watched an in-depth demonstration of the new phone software at Microsoft’s Worldwide Partners Conference which has been going on all week at the company’s headquarters in Redmond, Washington.

Windows Phone uses a “contact-centric” approach, where rather than doing “tasks” (in the iPhone app way), you are presented generally with contacts, and informed when someone has done something (updated their Facebook/Twitter feed, called you, etc). My personal first impression of the screenshots was “that’s really not going to scale to the point where you have 300 people in your contacts book and 20 Facebook friends and 50 emails and 100 people you follow on Twitter and 30 apps”, but I thought that was just me not following the thinking behind it.

But it looks like I may have been right.

Gruman started the year being impressed with early demos of Windows Phone 7 – but that’s worn off in a big way.

“Announced to much bravado in February as the platform that would breathe life into Microsoft’s mobile ambitions, Windows Phone 7 looked based on very early previews as if it might bring something new and exciting to the table. Back then, I noted that I was impressed by what I saw — with the caveat “so far.”

“No caveats now: Windows Phone 7 is a waste of time and money. It’s a platform that no carrier, device maker, developer, or user should bother with. Microsoft should kill it before it ships and admit that it’s out of the mobile game for good. It is supposed to ship around Christmas 2010, but anyone who gets one will prefer a lump of coal. I really mean that.”

Ouch. What’s happened, Galen?

“The early demos were intriguing due to the use of the card metaphor to organize apps and information, providing a possible fluidity among apps and information that would let users swim through their business and social activities. And the distinct UI — though based on the unsuccessful Zune media player — looked as if it would stand out from the crowd of mobile devices that have largely copied the iPhone UI, such as Google’s Android, RIM’s touch-oriented BlackBerry Storm, and Palm’s WebOS.”

Hmm.

“But that was just the lipstick. Now, in Microsoft’s in-depth demo this week at the Mobile Beat conference, there’s no mistaking the big pig behind the gloss. Seeing the UI in action across several tasks, not just in a highly controlled presentation, shows how awkward and unsophisticated it is — I had the same feeling you get when you got a movie based on a great trailer, only to discover that all the good stuff was in the trailer and the rest of the movie was a mess. A pig, in fact.”

There’s plenty more; it’s worth reading in depth. Gruman says that as well as resting on old technology, Windows Phone 7 is simply outdated:

“The bottom line is this: Windows Phone 7 is a pale imitation of the 2007-era iPhone. It’s as if Microsoft decided in summer 2007 to copy the iPhone and has shut its developers in a bunker ever since, so they don’t realize that several years have passed, that the iPhone has advanced, and that competitors such as Google Android and Palm WebOS have also pushed the needle forward. Microsoft is stuck in 2007, with a smartphone OS whose feature checklist might match that era’s iPhone but whose fit and finish would look like a Pinto next to a Maserati.”

Gruman went along to a presentation at WPC (which has been generally described as “lacklustre” – and certainly seems to have been much smaller than in previous years by all accounts) and was worried by what seemed like poor responses to the handful of outside developers who had come along.

Arguably, WPC is not the place where you’re going to find the hottest WP7 developers; it’s more about geeing up the people who will resell Microsoft products. But the fact that only a few months short of the grand launch of WP7 it can’t wow even developers for the platform sounds bad. Gruman’s description of the presentation makes it sound like one of those uncomfortable events where the tumbleweed was always at risk of rolling past.

And as for the “locked in a bunker since 2007″ jibe – don’t forget the Kin, which seems to have been the victim of political infighting at Microsoft, as the incoming developer team from Danger (which Microsoft bought to produce the Kin) found themselves mired in layers of management that effectively brought them to a dead stop. Read the full horror of it at the Mini-Microsoft blog (by a disaffected Microsoft manager, but the comments are from ex-Danger staff and others).

Back to Gruman, who points to the flaws with the “tiles” method:

“… the big tiles quickly eat up screen real estate (about four fit), so you don’t get the compact access to apps that all the other major mobile operating systems provide. I bet this will depress app sales for those poor souls unlucky enough to get seduced by the Microsoft brand or the inevitable discounts at the cellular stores as the carriers try to dump these devices in January 2011 for $25 (shades of the unlamented Kin).

“Plus, Microsoft has done its usual trick of gumming up the UI, even though this one is relatively simple. There are two ways to navigate through tiles: in panorama mode and in pivot mode. In both cases, the tile continues to the right, and you swipe to see more. In panorama mode, cut-off text on the right indicates there’s more (at Mobile Beat, a developer asked if users knew what that cut-off text was for, and the Microsoft rep essentially admitted they didn’t get it was a way to say “more”). In pivot mode, each tile is self-contained, and there is an icon to indicate there is more. It’s a subtle difference: Using a panorama basically means the tile continues because it won’t fit on screen, while using a pivot means you have a series of what are essentially pages. I bet developers and users will get confused very fast.

“Visions of Vista’s litter of control panel dialog boxes, Microsoft Bob, the Office ribbon, Clippy, and Windows 3 flew through my head — not that Windows Phone 7 looks like any of these; it just shares the same flaw of being obtuse.”

And that’s only for starters. Other complaints: the browser, IE7 with a bit of IE8, doesn’t support HTML5; there’s no multitasking except for Microsoft’s own apps (Android and, now, the iPhone both support cooperative multitasking by all apps); there doesn’t seem to be interapplication communication for third-party apps; there’s no copy-and-paste (emphasis added) – even though Apple was roundly and rightly criticised for not introducing it until summer 2009, and Windows Mobile 6.1 did have it.

Gruman says there’s going to be no come-from-behind take-over-the-world for Microsoft if this doesn’t succeed: RIM (prepping BlackBerry 6), Android, Apple and Nokia will all eat its lunch and dance on its grave.

At this point, people usually begin an ad-hominem, to ask whether Gruman is biased or (sigh) in the pay of company X or Y. Judge for yourself from the Infoworld author bio and item list.

Meanwhile, if anyone else has had a hands-on with Windows Phone 7 – via the developer kit or other methods – we’d love to hear about it. Good? Bad? Indifferent? What’s it really like?

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Yahoo Mobile News

The ongoing reception problems with the iPhone 4 was the big news for
V3.co.uk readers this week, as a betting shop slashed the odds on Apple
recalling its latest smartphone and a consumer ratings site declined to
recommend the handset due to its signal problems.

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Guardian Mobile News

Survey finds internet listening is on the up thanks to mobile devices

Radio audience measurement body Rajar says new figures show that 20% of smart phone users have a radio app installed on their device.

Its most recent survey also shows that 31% of listeners listen to the radio online and 16% have downloaded a podcast. It appears that radio habits are adapting well the arrival of not just streaming internet but catchup services.

13% of the adults questioned have listened to radio by a mobile phone, with the majority using a specific FM preset on the app, with a only small proportion running a station-centric app.

Out of those 20% with a radio app, more than half use their apps at least once a week. On the internet radio front, 25% use time-shifted services to catch up on programmes they have missed. The vast majority said that the “listen again” services had no impact on the amount of live radio they listen to, with the average listener just the services twice a week.

The awareness of personalised online radio services has increased to 14%, with frequent users up to 11%. Personalised radio services (such as Last.fm) create a streaming radio station based on your listening habits and artists you enjoy.

Podcast listening figures are also on the up, with 15% of the adult population listen to a podcast once a week but only 25% of the users listen to the entire recording. The typical listener subscribes to less than five podcasts, mostly in the comedy and music genres. Those surveyed listen to podcasts home and on the way to work, with 36% claiming that podcasts have introduced them to new radio shows.

Have you listened on a mobile device or do you fancy the internet over the air? Check out TuneIn Radio for the iPhone, Android Online Radio or iheartradio for BlackBerry to tune into your favourite station.

Be aware that unless you are on Wi-Fi, radio stream over the air will zap up your data usage faster than you can say Radio 2.

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Yahoo Mobile News

The government has pushed back the date by which it will deliver universal
broadband to 2015 from the 2010 deadline originally proposed in the Digital
Britain report.

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Guardian Mobile News

Growing speculation on the future of Apple’s iPhone 4 has hit the company where it hurts – and its reputation is also on the line

Apple shares dived by 4% last night, cutting $9.9bn (£6.5bn) off its $230bn value after speculation grew that the company would have to recall or issue hardware fixes for the new iPhone 4.

The fall follows a report by the independent American testing organisation Consumer Reports which said reception problems meant it could not recommend the device.

Apple was accused of censorship by removing discussions about the negative Consumer Reports evaluation from its official message boards over the weekend, though it seems now to have relented.

A number of PR experts contacted by Cult of Mac blog yesterday said a recall of the iPhone 4 was “inevitable,” comparing the situation to Toyota’s global recall of its hybrid cars earlier this year.

Yet others including Marco Arment, lead developer of Tumblr and Instapaper, say that a wholesale recall would be a step too far, but that Apple needs to “replace, redesign, or relocate the proximity sensor” – which tells the phone when it is close to the user’s head or hand and changes its radio output and screen brightness accordingly.

UK consumer watchdog Which? told the Guardian that although it had done initial tests on the iPhone 4 proximity sensor – finding that the screen is “disabled” the closer to your head the phone is held – it would carry out a “more comprehensive” review of the device in the near future.

Others have suggested that Apple should give owners free rubber “bumpers” – sold for $29 (£25 in the UK) – which fit around the edge of the phone, ostensibly to protect it from damage, but which also cut the signal loss that is at the core of the dispute.

But for Apple to do that would be tantamount to admitting that the device has a design problem, which could open it up to class action lawsuits from aggrieved buyers.

Apple has tended to decline recalling products that have had design issues, preferring to deal on a limited basis where people complain. Earlier this week it quietly announced that it would replace faulty versions of its Time Capsule backup product, after thousands of them failed after just 18 months. When a number of its iBook computers were found to have faulty soldering in 2007 by a Danish consumer investigation, it did not issue a recall.

Apple UK had no comment this morning on whether it will be making any announcements about the iPhone. UK Consumers’ Association magazine Which? said that it intended to test the phone “soon”.

Despite the fall in the technology company’s share price, it remains the largest on the US stock market, ahead of long-term rival Microsoft. And although Consumer Reports did not “recommend” the iPhone 4, other commentators have pointed out that it still ranks it highest among the smartphones it has tested – and that its second-ranked smartphone is the iPhone 3GS, the predecessor to the latest version.

Even with a growing clamour from users and testers who have discovered that the phone’s reception seems to drop off abruptly when they position their hand around the left side, the company has remained almost silent – except for a statement on Friday 2 July, when it put out a “letter” a week after the phone’s release in which it said that the dropoff in reception was due to a “simple and surprising” mistake in every iPhone’s software which meant that it overstated signal strength in weak reception.

Although the launch on 28 June saw 1.7m iPhone 4s sold in the first three days, the most successful yet of the annual refreshments to the model, it has proved to be a continual headache for Apple.
The first issue to appear was the discoloration of the high-quality “retina display“, which appears to be linked to the adhesive used to bond the glass and display together.

But the major woe for consumers has been the signal issues. Testers at Consumer Reports said that holding the iPhone at the bottom left-hand corner causes the signal to decay significantly.

Despite Apple’s low-key suggestion that there is nothing wrong with the phone, it is understood that staff on its warranty service AppleCare have been advising customers to buy a case or hold the phone in a different way.

Consumer Reports has held off recommending the iPhone 4, despite it gaining a higher rating than all other smart phones they have evaluated.

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Guardian Mobile News

Microsoft ‘missed a generation’ on the mobile side, but chief executive Steve Ballmer insists that the company’s upcoming Windows Phone 7 will ‘give you a set of Windows-based devices which people will be proud to carry’

Steve Ballmer has admitted that Microsoft “missed a generation” on the mobile side but insisted that the company’s upcoming Windows Phone 7 – which has garnered “really quite nice reviews” – “give you a set of Windows-based devices which people will be proud to carry at home, and which will really fit and support the kinds of scenarios that enterprise IT is trying to make happen with the phone form factor.”

In his speech to the company’s Worldwide Partner Conference, which brings together companies that sell, develop and use Microsoft products, Ballmer, head of the company for the past 10 years, said that slates devices and mobiles are “certainly an area where, how do I say it, we feel all of the energy and vigor and push that we have ever felt to innovate, to drive hard, to compete.”

But without naming any of the rivals who have overtaken Microsoft’s mobile sales – such as the iPhone, launched in 2007, which Ballmer initially dismissed, or Android, the Linux-based mobile platform from Google which now outsells both Windows Mobile (soon to be superseded by the incompatible Windows Phone) and Apple’s iPhone – Ballmer insisted that Microsoft is focussed on getting the IT functions within organisations to offer Microsoft solutions to staff: “So, I encourage you, and certainly we’re going to reach out vigorously to work together with you, and to drive enterprise IT, as well as the consumer, the people who work for the businesses we serve, they’ve got to come into IT and say, I want a Windows 7 slate. I want a Windows Phone 7. And we’re absolutely hell-bent and determined to drive that volume with IT as well as with the end consumer.”

Ballmer made no mention of the abrupt cancellation last month of the KIN social networking phones, which were meant to be the result of its billion-dollar acquisition of the Danger mobile company.

Now the company has unveiled a number of services to go with Windows Phone – whose release date is still not set. Windows Phone Live, a companion online service, was announced today. Pitched in the same territory as Apple’s paid-for MobileMe, used for over-the-air synchronisation of iPhone contacts and calendars, it is intended to provide remote synchronisation, remote wipe, and a central location for pictures, contacts, calendar and notes within 25GB of storage. But unlike MobileMe, Microsoft will provide the service free to all Windows Phone customers – apparently for the duration of the phone contract.

Beta versions of the Windows Phone development tools were made available: the new API is nearly feature-complete, with updated push notifications and accelerometer interfaces. The Community Technology Preview back in March allowed for feedback from the development community and Microsoft have said it has been “blown away by the early apps”. Pre-productions devices will be shipped later this month to selected developers, as well as deployment and testing labs in major cities. And earlier this week a group of Polish students were the first non-developers to get pre-production Windows Phone devices.

Appreciating that having applications ready for the launch of the devices later this year is essential to success, Microsoft is running a virtual live class for interested developers in the platform.

There are rumours that HTC – which used to be the biggest licensee of Windows Mobile, but has recently turned towards Android – will launch the first Windows Phone 7 handset in the UK, to be called the HTC Gold, though there is no confirmation from mobile networks or from HTC. There are also

“leaks” claiming there will be models called the HTC Mondrian and Mozart, also running Windows Phone 7 on 800 x 480 screens without a QWERTY keyboard, with Internet Explorer Mobile 7.

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Yahoo Mobile News

Ratings publication Consumer Reports has declined to recommend Apple’s iPhone
4, saying that the handset’s
reception
problems had been confirmed by its own researchers through a series of lab
tests.

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Yahoo Mobile News

Consumer Reports has declined to recommend Apple’s iPhone 4 handset.

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Guardian Mobile News

Reuters’ head of mobile Ilicco Elia has linked up journalists and bloggers, as well as bringing social media to the news giant

Job: global head of mobile, Reuters Consumer Media, Thomson Reuters
Age: 39
Industry: digital media
New entry

As news giant Reuters’ global head of mobile, Ilicco Elia is responsible for getting news to people on the move. Elia has looked to pioneer a new relationship between professional journalists and bloggers, sharing technology and incorporating social media techniques into its newsgathering operation.

A Reuters veteran at the age of 39 – he joined the company in 1990 after studying civil engineering at Manchester University – Elia has helped change the way consumers receive mobile multimedia news with Reuters’ news apps.

He has also worked closely with journalists and bloggers to help them adopt new digital technology and techniques in the field, as well as inviting prominent bloggers and Twitter users to Reuters’ social media events such as election news conferences with the three party leaders.

“You might not know the name but he makes things happen,” said our panel.

“Ilicio Elia has championed how important it is for traditional journalists to work with bloggers. He sees the blogosphere as a laboratory for the future of mobile journalism – just as the principles of journalism filter through to the bloggers, so their innovative techniques filter back to Reuters.

“His is a presence behind all facets of mobile technology.”

Elia is responsible for the strategy and production of Reuters’ portfolio of mobile websites, applications and alerts, including the development of the Thomson Reuters News Pro applications and Reuters Galleries, and has established partnerships with mobile carriers and manufacturers worldwide.

His mobile journalism project with Nokia enabled journalists to publish multimedia stories direct to the Reuters wires and website.

Elia has had a variety of roles in his 20 years at the company, including corporate brand manager, head of online experience for Reuters.com and experience manager for Reuters next-generation trading products.

He oversees a team of product managers in New York, Mumbai and Tokyo and works with development teams in North America, London and China and sales teams in New York and London.

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Guardian Mobile News

Giffgaff has rewarded its customers with their first payout – for acting as its sales and technical staff

A new “community-run” mobile phone company, which is offering the chance to earn hundreds of pounds a year by spreading the word about it, has announced its first payments to customers.

One Giffgaff user received £654, and more than 40 others earned at least £200 apiece. Payouts are earned by recruiting and by helping other customers with their technical problems.

Giffgaff, which went live in November as a “sim-only” service (you use your existing handset), is the latest example of a web-based business that gives people the opportunity to make money by, in effect, becoming a salesperson or troubleshooter. The scheme therefore allows the company to save on advertising and call centre costs.

Who’s behind the company?

Giffgaff – an ancient Scottish word that means “mutual giving”, apparently – describes itself as a mobile phone company “where the community is at the heart of it”, and which does things differently to the “faceless” big networks. It is online only, with “no wasteful shops or excessive call centres”.

So some might be surprised to discover Giffgaff is wholly owned by 02 – and runs on its network.

While some potential customers might be disappointed that this isn’t a truly mutual, member-owned organisation, others may feel more comfortable signing up with a company backed by a big name.

Mike Fairman, the chief executive, says that while 02 provided the capital for the business to start up, Giffgaff operates independently, with its own offices and staff. “It’s very much an arms-length arrangement … this is very different from 02.”

The company declined to divulge its customer numbers, but says it has a 6,000-strong online community.

Is it worth signing up as a customer?

If you are looking for a cheap pay-as-you-go service, Giffgaff’s pricing is quite competitive. UK calls are 8p and texts 4p – this matches Asda Mobile’s pricing – with free UK web browsing on your handset until 1 October. After that, mobile internet will be charged at up to 50p a day for most people, says a spokesman. Customers can get free calls to one another.

As the company points out on its website, 02 charges 25p for calls to other networks and 10p for texts.

It is offering a range of “goodybags” – a mix of UK minutes, texts and mobile internet that last for a month.

You can order a free sim card online and top up by card or voucher.

What about those payments to customers?

Promoting the company and helping out other customers in Giffgaff’s online forum earns rewards. Promoting the company could include giving sim cards to friends or even making your own video and putting it on YouTube.

One point equals one pence. Sending your friend an email about Giffgaff would earn you 50p. If you send Giffgaff sims to several people, you get £5 for each one that is activated.

The rewards for helping with customer queries vary depending on criteria, such as how the person who asked the question rated the answer.

How is the money paid?

The points earned are converted into pounds, and the cash paid out twice a year – in June and December. You can have the cash paid into a PayPal account (you can’t have it paid direct into your bank account), get it as airtime credit for your phone, or donate it to Cancer Research, the charity chosen by members.

How much can people make?

Giffgaff claims the amounts people can earn are “limitless”. It says more than 40% of members were rewarded last month. The average user received £14, while 42 people earned more than £200.

One 19-year-old Londoner received £206 for spreading the word among his friends and helping on the community forum. He is putting the cash towards a new laptop for when he starts university in September.

Liam Salomone (pictured), 30, of Northolt, Middlesex, earned £654 for sending emails to contacts, answering queries on the forum, and encouraging friends to sign up.

“It’s much better that a mobile firm pays its customers to market their product than to waste money on advertising,” he says, adding: “I’m saving the money for a trip to South Africa with my mum. We’ve both spoken about visiting there for years, and now we have an opportunity to do it.”

Does anyone else do this sort of thing?

Mobile network 3 runs the “Free Agent” scheme, where £5 is paid into your PayPal account every time a friend with a 3G phone orders a sim from you and tops it up by £10 or more.

You don’t have to be a 3 customer to sign up to the scheme, and the company is offering a number of online tools to help people promote the offer.

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Guardian Mobile News

Number ‘porting’ must take place within one working day from April 2011, regulator rules

Mobile phone users in the UK will at last soon be able to transfer their phone number to another network within one working day.

Britain will come into line with European Union guidelines on the matter in April 2011, Ofcom ruled today, following several years of wrangling between the communications regulator and the mobile telecoms industry.

Currently a mobile operator is allowed to take two working days before allowing a departing customer to “port” their number to their new operator. Ofcom originally tried to bring this down to two hours, but lost a court challenge from Vodafone, O2 and Orange in 2008.

Ofcom has also decreed that the code required to switch provider and retain a number, called a PAC, should be issued to consumers immediately over the phone or within a maximum of two hours via text message. This will end the practice of some PACs being sent out by post, forcing customers to wait several days before changing to a new operator.

“Ensuring consumers can switch between communications providers by removing unnecessary barriers is one of Ofcom’s priorities for 2010/11,” said the regulator’s chief executive, Ed Richards. “Being able to switch quickly and easily between mobile providers is an important part of healthy and effective competition.”

But the decision was criticised by 3, the fourth-largest UK mobile operator. It is unhappy that the onus for moving the number still falls on the customer, rather than the operators involved, and accused Ofcom of failing UK consumers.

It said that the system of “recipient-led porting”, where number transfers are handled by the new provider, was “the fundamental platform for choice and competition” in the mobile market. “Nowhere else in Europe is a consumer forced to ask permission to take their number with them when they choose a new operator,” said a 3 spokesman. “The donor-led porting system that Ofcom proposes to keep makes it more difficult for customers.”

But other operators argue that if consumers did not have to request the PAC themselves before swapping networks, they could fall victim to high-pressure sales tactics known as “slamming”, where their mobile phone providers are summarily changed without their full consent.

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Yahoo Mobile News

Reception issues plaguing the iPhone 4 show no signs of ending after Apple’s
technical support line confirmed today that an upcoming software update will not
solve the problem.

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Guardian Mobile News

Plus development of “motoring masterclass” iPhone app costs only slightly less than brand new Audi TT Roadster, and you might be closer to Kevin Spacey online than you think

Enjoy the latest smattering of links, as picked by the Technology team

Dev aims to get Frash running on iPad >> CNET News
Canny developer brings out Frash – an application for jailbroken iPads allowing use of Flash in Safari. We await the tests on battery life etc.

The Future of Books? by mikealex.

Photo by mikealex on Flickr. Some rights reserved

Government spends thousands on iPhone apps >> BBC News

Freedom of Information request reveals iPhone app development costs ranging from £10,000 to £40,000 – a proposed DVLA “motoring masterclass” app (still in development) costing £40k.

On Twitter, a close-knit network >> New York TimesTell all of your friends: 98% of Twitter users are within six degrees of connection from each other.

Sony drops eBook reader prices – but UK still sky high >> PC Pro
No comment from Sony on why, despite UK price cut, we’re still getting a bum deal compared to our Stateside friends.

Everything you need to know about the fragmented mobile developer ecosystem >> TechCrunch
Vision Mobile’s extensive Developer Economics research report has some interesting findings, worth bookmarking for later reference. Interesting findings, for example, like app stores having reduced the average time-to-shelf by two thirds, and reduced the average time-to-payment by more than half.

Chrome OS gets ready for gaming >> ReadWriteWeb“Web browsers, like IE, Chrome, Safari and Firefox, haven’t traditionally been able to detect which way is up. That may soon change for Google Chrome”

The unstoppable “tech support” scam >> PC Pro
PC Pro investigate a cold-calling scam reportedly affecting UK PC owners.

Strong sales lift HTC profit 33% >> Wall Street Journal
Second-quarter unaudited net profit for the Taiwanese smartphone manufacturer was $268m, up 33% year-on-year.

Facebook, Twitter, web enrich social lives, says Pew >> eWeek
“A survey by Pew and Elon found that 85 percent of 895 “technology stakeholders” and pundits agreed that the Internet has mostly been a positive force in peoples’ social lives.”

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New Mobile & Latest Deal News!


Sooner or later someone was going to challenge the way tariff pricing has been formulated and revolutionise the industry with a new and simplified pricing method that makes sense. So, it should be no surprise to most that it is the 3 network that has taken the initiative and created The One Plan.

The One Plan offers peace of mind and freedom of use by removing the so-called ‘unlimited packages’ that are capped with a fair usage policy that can often cripple users with large and unexpected bills. Instead, The One Plan brings a huge amount of clearly defined free usage that comprises of 1GB of data, 5000 text messages, 2000 minutes to any network any time and 5000 minutes for calling other mobiles on 3.

If you’re thinking about an iPhone 4 then you’ll be delighted to see a SIM only option with The One Plan at a low price of £25pm on a 12 month contract. Pick up a SIM free iPhone 4 direct from Apple for £499 and it works out cheaper than any of the deals available on Orange, O2 or Vodafone.

If you prefer a new phone on The One Plan then 24 month contracts are available. The cost of line rental depends on which phone you choose, it starts at £28 per month for phones such as the Nokia E63 or the LG Viewty GT. The HTC Desire is available for £35 per month.

The The One Plan has placed 3 at the forefront of the UK networks with probably the most attractive and easy to understand price plan that simply makes sense.

Most popular deals on The One Plan

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Guardian Mobile News

With iPhone and iPad sales responsible for the majority of Apple’s revenue, the company is losing interest in what was once its keystone product

In the technology world, the name Mary Meeker is one to conjure with. Her official job title is managing director at the investment bank Morgan Stanley. Unofficially, her title (granted by Barron’s, a specialist financial publication) is “Queen of the Net”. This is mainly because her regular research reports on “internet trends” have become required reading for anyone interested in understanding what’s going on in the networked economy.

But it also has something to do with the fact that she’s been around a long time. In August 1995, for example, her employer was the lead manager on the Netscape IPO which triggered the first internet boom, and she was the firm’s leading research analyst. In August 2004, Morgan Stanley also led on the Google IPO – and guess who was their leading analyst then too. Given the seven to one ratio between internet and calendar years, this means that Ms Meeker has been watching the industry for about 105 internet “years”.

Her latest “internet trends” presentation is a powerpoint essay so overloaded with data it would cause Edward Tufte, the celebrated expert on data visualisation, to faint. For me, two charts in particular stood out. The first shows sales of smartphones and PCs on the same timescale. It suggests that, sometime in 2012, sales of the phones will exceed those of PCs. The second chart contains two pie-charts which capture the distribution of Apple’s revenues in 2007 and 2010. The differences are striking.

In the second quarter of 2007, for example, 47% of Apple’s revenues came from its Macintosh range of computers. The iPod accounted for 29% of revenues and iTunes for 11%, while “Others” accounted for the remaining 11%. The iPhone brought in 0% for the simple reason that it didn’t go on sale until that summer.

Spool forward to the first quarter of 2010 and, according to Meeker, the iPhone now brings in 40% of Apple’s revenues, while the iPod and iTunes together account for 24%. Sales of Macintosh computers are now responsible for only 28% of the company’s sales. These are the numbers which underpin Steve Jobs’s recent assertion that Apple had become a “mobile devices” company.

He followed up with a new metaphor, likening PCs to “trucks” – ie things that companies need to have but which few individuals own. This kind of talk prompted journalists to wonder whether his long-term strategy was to get out of the computer business altogether. In a nicely ironic touch, a blogger wrote a “Dear John” letter from Steve to the Mac (you know the genre: “It’s been lovely knowing you but I feel that the time has come for us to realise our individual potentials separately…”). This triggered a terse, irritable response from Jobs. Suggestions that Apple was thinking of dropping the Mac were, he emailed, “completely wrong. Just wait”.

Well, we’re waiting. Some seasoned Mac users are beginning to get impatient. Dan Gillmor, the prominent Silicon Valley observer and evangelist for “citizen journalism”, has been a Mac user for many years, but recently announced that he’s moving to Linux running on the beautiful new ThinkPad laptops emerging from Lenovo. Other Mac users are beginning to mutter about whether Apple has essentially lost interest in what was once its keystone product. Sure, the company continues to make incremental improvements in the MacBook, Mac mini and iMac lines, but somehow the fire has gone out.

In a way, that’s not surprising. Companies go where the commercial opportunities are. The inescapable conclusion to be drawn from Apple’s recent history is that the spectacular growth opportunities are in mobile devices, not deskbound computers or even laptops. The iPad is selling at a rate of a million a month. More than 1.4 million of the new iPhones were sold in the first four days. And the pace seems to be increasing. It took the first iPhone 74 days to reach its first million. The iPad got there in 28. Only things like the Nintendo Wii (13 days) shift faster. Then there’s the small matter of the 40% contribution the iPhone now makes to Apple’s bottom line. In those circumstances, if you were Steve Jobs, what would you focus on?

For the rest of us, the thing to focus on is the way smartphones are overtaking PCs as the gateway that most people will use to access the internet. There are now only three players in that game – Apple, Google (via the Android operating system) and RIM (makers of the BlackBerry). Until recently, I would have said that the (open, permissive) Google/Android system would win out over the (closed, tightly controlled) Apple device. But sales of the new iPhone lead one to wonder if it will be Apple, and not Google, which replaces Microsoft as the company we love to hate.

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Guardian Mobile News

Every iPhone ever made uses a ‘totally wrong’ formula to show signal strength, says Apple, after antenna complaints

Apple has confessed that it has discovered that every iPhone uses the wrong formula to calculate how strong a signal it is receiving – meaning that it seems to show good reception when the signal is weak. It has promised a software fix for the problem “within a few weeks” which will match that used in other phones.

The explanation, in which the company says it used “totally wrong” calculations to work out the strength of the signal, seems to explain why some people have complained to the company that they see a dramatic dropoff in the signal strength displayed when they hold the iPhone 4 in a particular way. Within hours of the phone being delivered to customers last month, dozens had posted videos on YouTube showing that the number of “bars” indicating reception strength fell abruptly when they picked the phone up from a desk.

Apple says in a press release on its site that it was “surprised” after the launch of the phone to read reports of reception problems, especially those who reported that the signal strength dropped completely – from five “bars” (the strongest reception) to none when held in a way that covers the antenna on the bottom of the phone.

But after getting “hundreds of emails from users” and seeing articles about the problem, it took the phones back to its laboratories – and discovered, it says, that it has been measuring signal strength wrongly since the very first iPhone, in a development it calls “simple and surprising”.

The company explains: “Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays two more bars than it should for a given signal strength. For example, we sometimes display four bars when we should be displaying as few as two bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying four or five bars. Their big drop in bars is because their high bars were never real in the first place.”

That would mean that the apparently strong reception that vanished when the phone was picked up was a mirage – and that the abrupt falloff was because the signal strength dipped below the normal levels for a lower range of bars.

The review site Anandtech investigated the iPhone 4′s reception earlier this week, and found that there is comparatively little difference between the signal strength needed to get four “bars” and one: a difference of 12 decibels’ signal strength is enough to boost the apparent reception from one to four bars. A difference of 10dB is equivalent to a tenfold difference in the power of the signal, and a 3dB difference equates to a factor of two in the signal power.

Other phones use different measures to indicate signal strength: different versions of RIM’s BlackBerry, for example, will show only two bars out of five with a signal strength of -80dB – which would be enough on the iPhone to show five bars.

Apple says it intends to fix the problem with a software update which will mean that the displayed signal strength matches the formula recommended by AT&T, the sole phone provider for iPhones in the US. There is no comment yet from UK phone providers as to whether the formula they recommend for signal strength is the same as AT&T’s. Nor is AT&T’s measurement system available online: the phrase “recommended formula” does not appear in any of its developer documentation, and an AT&T representative said that “You will need to speak to Apple about its letter.”

But Apple insists that the iPhone 4′s wireless performance is “the best we have ever shipped” and that for the vast majority of users, “this software update will only make your bars more accurate”.

The company is facing a class action in the US from angry buyers of the iPhone 4 who have complained that Apple knew about the issues with the antennas before the phone was released. The company has not yet responded to the lawsuit, though in its letter it points out that dissatisfied customers can return their phones for a refund.

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