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Ban still looms despite temporary truce after BlackBerry maker RIM grants authorities access to ‘secure’ data passed between devicesAfter weeks of standoff between south Asia and North America, the Indian authorities yesterday won limited access to data from BlackBerry smartphones. The 800,000 users of the devices in the country had been threatened with a blackout because of the Delhi government’s growing fear that militants could use the BlackBerry’s secure network to plot terror attacks without fear of being monitored.The authorities can now get access to some data. The arrangement will be evaluated for 60 days, but the prospect of a ban still looms large for Research in Motion (RIM), the Canadian company behind the smartphones.India has also opened up a front against Google and Skype. The home secretary, GK Pillai, said the internet companies were being asked to set up servers in India so that the authorities there could monitor data.India’s moves underline the anxieties of emerging governments about the reach of western communications groups, and particularly the BlackBerry.The United Arab Emirates is threatening to block BlackBerry services by 11 October if it does not get access to encrypted messages. Indonesia, Saudi Arabia and Lebanon are also reviewing the future of BlackBerry services in their countries; all cite security fears over the level of encryption afforded to communication sent between devices.However, this strategy risks alienating the very global businesses such countries are trying to attract, because the employees of multinationals increasingly rely upon BlackBerrys to conduct their day-to-day work.RIM’s problems – its shares have fallen to a 17-month low – lie in the way BlackBerry devices get access to the internet and email through secure centres around the world using specialist encryption.BlackBerry’s Messenger instant-messaging service and its email service have different levels of security, and email security depends on the server being used. Since the BlackBerry was launched 11 years ago, it has been the mobile phone of choice for business users and governments across the world. But RIM’s reputation for producing apparently impenetrable security for high-profile customers is at risk of being irreparably damaged by these new demands.Last Thursday, RIM said it would lead an industry forum on how to allow law-enforcement agencies to get access to communication networks while not encroaching on the security needs of private enterprises. That was all well and good, Indian government sources told Reuters, but the country wanted a technical solution – and quickly. “The government’s position does not change,” the source said. “We are hopeful [RIM] will come up with some solution.”Risk that RIM will lose users’ trustThe problem for RIM is that if it gains governments’ trust by giving them the means to see messages, it will probably lose the trust – and perhaps the business – of users who have previously relied on its security as a way of avoiding the government’s gaze.A university professor in UAE, who wishes to remain anonymous, told the Guardian: “The issue has received a lot of coverage in the UAE, but nothing compared to the conversation ‘on the ground’. Since virtually every Emirati aged 17 to 40 owns a BlackBerry and uses the messenger feature constantly, this has been of great concern to them.”I’d guess that around 30% accept this is for security reasons, while the rest believe it to be, at the least, intrusive. The latter believe it to be a response to a number of fairly high-profile Emiratis being attacked, derided, vilified via the messenger broadcast service. Emiratis send many broadcasts daily, and gossip runs through the community like wildfire.”One of the biggest issues for the countries concerned is this messenger broadcast function. Allowing users to send one-to-many messages to everyone in their contacts book has proved an effective and galvanising way of spreading comment, and is often used as a vehicle for anti-establishment opinion – something UAE authorities are sensitive about. “The government walks a very thin line between appearing liberal and modern to the west, and traditional and Islamic at home,” the professor said. “This issue cuts to the heart of the impossibility of doing both at once.The professor, who has owned a BlackBerry for more than a year, said he would have no qualms in switching to another device if RIM’s concessions infringed his right to communicate without fear of government interception. “I can only presume RIM is aware of this and is treading carefully,” he said. “I have faith in the company, as it clearly does little for them to give up what makes the device so valuable – its security.”He added: “This has been called another public relations disaster for the UAE, and I fail to see how someone will not point this out to the rulers – and they are exceptionally concerned with remaining attractive in the eyes of western governments,” he added. “This has done them no favours with the business community internationally nor with the majority of locals and expats domestically.”Falling foul of authorityBeing on the wrong side of officialdom is not new to the Canadian manufacturer. Ironically, given the more recent bout of security concerns, three years ago the French government banned its officials from using BlackBerry devices, citing fears that communication could be intercepted by countries hosting the enterprise servers – namely Canada, the US and the UK. When Barack Obama took office in January 2009, the BlackBerry he had used on the campaign trail was replaced with one with extra security, approved by the US National Security Agency, which was concerned about people trying to tap it.Further east, security demands meant negotiations to take the BlackBerry to China and Russia took two years to resolve in both countries.Unlike Indian officials, who have slipped anonymous tidbits and soundbites to the news agencies, RIM has remained tight-lipped about its negotiations. In a rare public statement addressed to customers earlier this month, the Canadian manufacturer said it co-operated with all governments to a consistent level: “Any claims that we provide, or have ever provided, something unique to the government of one country that we have not offered to the governments of all countries, are unfounded.”The complexity and range of security solutions offered by RIM may be the source of the company’s friction with governments, said Leif-Olof Wallin, vice-president of the IT research company Gartner. “What seems to be the big challenge is that lots of BlackBerry service and infrastructure is not very well understood by the regulatory authorities or by its users,” Wallin said. “Although physically it is the same device, it can be used in lots of different scenarios.”Financially, Wallin said, a ban in India would have negligible impact on RIM’s global business, although the country was the second-largest mobile phone market in the world behind China. And RIM would emerge less tarnished than the countries involved.Informa Telecoms & Media forecasts that there will be more than 600,000 BlackBerry sales in India this year and that India’s smartphone market will have reached approximately 12m – a figure forecast to grow to 40m by the end of 2015.”At the very last minute there will be an agreement in place,” Wallin predicted. “Banning BlackBerry devices in the country has significant implications affecting foreign diplomats, foreign enterprise executives. It would be a major inconvenience to lots of important allies.”Monitoring messages on a case-by case basisThat is not to say that the Indian or UAE governments will be given free rein to tap emails or messenger messages. “Our interpretation of RIM’s public statements is that the company is willing to facilitate mobile operators to lawfully intercept some messages,” said Wallin.”And BlackBerry will – on a case-by-case basis – be assisting network operators to decrypt BlackBerry Messenger, we think. With email between the BlackBerry and BlackBerry Enterprise Server, RIM simply does not have the capabilities to decrypt it, and the encryption key is unique to each user.”Though some of our clients are worried about what to do in case a ban is put in place, it looks like BlackBerry [manufacturer RIM] is benefiting from this as they’re not caving in – they’re being perceived as an honest secure company.”Gail Thompson, owner of a landscaping company based in Dubai and a BlackBerry owner, said the ill thought-out warnings were not atypical of Emirates officials. “I’m expecting them to backpedal on it,” Thompson said. “I’m anticipating that [the authorities will] issue a blanket mandate, then realise that it’s unworkable – that’s what I’m I’m hoping. I think they’ve had a kneejerk reaction to things.”They need to take into account that business people are coming into the country and [the UAE doesn't] need another hurdle in the economy,” Thompson said. “People are thinking that it’s ludicrous – we all understand that our emails and calls are monitored, it’s just part of our lives. I just think it’s a cultural thing out there.”But that thinking is not shared by all of UAE’s half a million BlackBerry users.A teacher who has lived in the region for 10 years and wished to remain anonymous said she would blame RIM “for caving into demands that compromise people’s privacy” if the manufacturer facilitated greater access to their emails.”There is no alternative but switching to another device,” she said. “If [RIM] allowed the government to intercept messages, I wouldn’t be sending you this email.”BlackBerryData and computer securityMobile phonesIndiaJosh Hallidayguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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Many children get their first mobile phone on starting secondary school in September. We hunt down the best first deals for an 11-year-oldWhen to let your child have their first mobile phone is a contentious issue. But the chances are you’ll join the majority of parents and get them one when they start secondary school at 11.At this age many children start travelling to and from school alone and parents like the reassurance of knowing they can call home.So with a bewildering plethora of handset and tariff options, where do you start to find the best deal?Anthony Ball, director of mobile comparison website Onecompare.com says: “You can get a mobile contract for your child, but pay-as-you-go is probably the best move because of the level of control it gives parents. If your child uses the phone too much, the credit simply runs out until you decide to top it up, but they can still receive your texts and calls free.”There’s also little point buying an expensive, flashy phone that could serve as a “mugging magnet”.Many parents will have an old phone they can pass on to their child or, if not, they can pick up a basic model for under £20 and put in a free sim card now available from most major networks, which often offer bundles of texts, call time and, if want, internet access typically starting with a £10 top-up per month. But which one?”The difficulty of getting the first deal for an 11-year-old is that you have little idea of how, and how much, they are going to use their phone,” Ball says. “But as these sims are free and don’t tie you in to a long contract, you can try one and, if that doesn’t suit, simply switch to another.”Earlier this month Tesco Mobile targeted young users with its launch of, arguably, the UK’s cheapest sim-only monthly tariff which provides unlimited texts and 100 minutes of call time for £6 a month.But it’s not available instore – it’s only sold online and over the phone, and is based on a one-month sim-only rolling contract paid by direct debit which means that customers can cancel and switch to other providers should they choose after 30 days.It should particularly suit text-addicted youngsters. Tesco’s research shows that 16- to 24-year-olds are the most prolific texters and, on a personal note, I’ve found that a sim, offering unlimited texts, is definitely the best money-saving mobile option for my two aged 12 and 16.If, however, your child is likely to go over the 100-minute call-time allowance excess calls are charged at 20p per minute and the bill is added on to your £6 monthly direct debit, so the cost could quickly add up. As a safety measure, Tesco puts a £30 cap on the monthly amount you can run up on top of the £6 subscription.If that limit is reached, the phone is barred for outgoing calls (not, importantly, from incoming calls) until the paying customer – the parent in our scenario – calls Tesco Mobile to verify the amount of credit they are willing to pay.But this does highlight the difference between a standard pay-as-you-go deal, where your child cannot run up a bill, and a monthly contract, where they can.Below are a selection of the pay-as-you-go free sim deals on offer for a £10 monthly top-up from major networks which may suit an 11-year-old’s usage.O2 SimplicityFor £10 a month you get unlimited texts plus a choice of either 100 minutes call time to any UK network or 500MG of web time, enough to send and receive up to 500,000 emails a month or surf up to 5,000 web pages. Calls made in excess of those included in a package are charged daily at 25p per minute for the first three minutes, then 5p per minute for the rest of the day. Available at freesim.o2.co.ukOrange If you join Orange with a free sim and choose from one of its pay as you go “animal” packages, you receive £5 free credit with your first £10 top-up. Options include Racoon – a basic, no-frills package, giving a 15p flat call rate and 10p texts to any network any time. For a top-up of £10 per month, Dolphin gives you 300 free texts and free access to the internet subject to a monthly 100MB cap with calls charged at a minimum of 20p per minute and Canary gives you 100 free minutes call time to any mobile (not landlines) at evenings and weekends every month with excess calls charged at a minimum of 20p per minute. Available at freesim.orange.co.ukT-Mobile When you top up by £10 a month you get unlimited free texts as a bonus on top of your £10 credit to use on calls, web-surfing and so on. Call charges are 10p per minute to T-Mobile phones and 25p a minute to other UK mobile networks and landlines. Internet access charges are maximum £1 a day. Available at t-mobile.co.ukTesco Tesco offers a triple-your-money deal so that a top-up of £10 becomes £30 of credit. Free credit is given once a month and is valid for one month. If you top up again in the same month this generates free credit for the following month. Available at www.tesco.com/mobilenetwork/Consumer affairsTelecomsMobile phonesChildrenJill Papworthguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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New Mobile & Latest Deal News!

Buy Mobile Phones have the Samsung Galaxy Portal I5700 available on 3’s £12 Internet Talker tariff, plus they’ll send you £15 automatic cash back.
The deal is subject to a 24 month contract and comes with 300 minutes per month, 500MB data, 300 texts, an extra 300 minutes to call other mobiles on 3 plus all of the other 3 Mobile benefits such as free Skype-to-Skype calls. It’s a hefty package for just £12 per month.
The Samsung Galaxy Portal I5700 is a touchscreen Android phone with a fast and powerful 800 MHz processor. Ideal for leisure and business users it supports HSDPA and Wi-Fi for fast web browsing when you are out and about, plus it has built-in GPS.
The capacitive 3 inch AMOLED display has a built in accelerometer which is great for viewing web pages, photos and videos. With expandable memory up to 16GB via a microSD card this smartphone is packed full of fantastic features.

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16 to 24-year-olds particularly adept at juggling act, cramming nine and a half hours of media into six and a half hours of actual timeBritons are juggling several types of media at the same time to sate their appetite and leave enough time for everything else in their lives, the Ofcom study reveals.The average media consumer’s digital day is seven hours and five minutes. From breakfast radio to peaktime evening TV, via surfing and texting at home or at our desks, media takes up 45% of our time.The actual amount being consumed is even higher, Ofcom believes, with the boom in mobile computing helping Britons to multitask. “The ability of people to surf the web on their laptop while also watching TV has given people a licence to roam while staying connected,” said Peter Phillips, Ofcom’s strategy and market developments partner. A fifth of our media time is this kind of “simultaneous” consumption.Those aged between 16 and 24 are particularly adept at this juggling act, and are mopping up more media than any other age group. They cram nine and a half hours worth of media into six and a half hours of actual time – data that suggests the cliche of the youngster loafing in the lounge is an unfair one.”Sixteen-to-24-year-olds go out more, and spend less time watching TV,” Phillips commented. He also acknowledged that this multitasking can mean we devote less attention to any one media source, although this was more pronounced when using new technology. It appears we are simply better at combining reading, landline calls or TV watching with another activity without our attention drifting.Discovering that teenagers are happier than their parents to combine web surfing, phone calls, tweeting and TV is not exactly a revelation, and Ofcom’s research does show that some other truisms also still apply. The over 55s are still wedded to their TVs and radios (67% of all the media they consume), while computers, mobile phones and handheld gadgets make up 58% of 16- to 24-year olds’ media diet.But there are also plenty of surprises in this latest snapshot of the UK marketplace. The gap between the way different generations use old and new media is closing fast. For the first time, more than 50% of over-55s have broadband at home, and a third are sending and reading emails each day.There have also been some interesting changes in the importance people give to different media activities. Half of all adults said they would miss TV the most, up from 44% in 2005, followed by 15% who cited the internet (up from 8%) and 11% who would pine for their mobile phone (up from 10%). Hi-fi equipment and CD players have fallen most sharply in our affections with a mere 2% of people saying they would miss them the most, down from 13% four years ago. For the 16 to 24 age group, though, the mobile phone would be missed nearly as much as the telly.But the death of television as the dominant media platform appears to be far away as ever. TV continues to take centre stage in the evenings, partly due to the success of talent shows. However the box in the corner of the room is increasingly likely to be a high-definition flatscreen. More than five million households now have a HD set, up from 1.9 million in March 2009.”Television still has a central role in our lives. We are watching more TV than at any time in the last five years,” said James Thickett, Ofcom’s research director.While Simon Cowell can take some credit for maintaining the nation’s TV fix (measured at three hours and 45 minutes per day), another factor is the growing demand for time-shifted viewing, thanks to digital video recorders as well as catch-up TV services such as the BBC iPlayer or ITV Player.”The ability to watch what we want when we want it is bringing people back into the living room, said Phillips. Commercial broadcasters should not rejoice too much, though, as DVR owners have the option to skip through the adverts.While TV appears to have maintained its ability to hold our attention, 17% of viewing is still taking place alongside another media format – typically a computer or mobile phone.Smartphone sales have risen rapidly in the UK in recent years, up 81% in the 12 months to May. The research shows this led to much more media consumption “on the go”, although in many cases people appear to be heading straight for Facebook and staying there.The social networking site makes up 45% of the total time spent online on mobile phones during December 2009, Ofcom said. This may have been skewed by a surge of family photos or amusing Christmas party pictures, although the regulator also cited more recent data that illustrates Facebook’s remarkable “stickiness”.”The average user spent around six hours and 30 minutes on Facebook in May 2010, compared with nearly one hour 30 minutes for users of Google, and nearly two hours for users of MSN [Microsoft] services,” said the regulator. Twitter holds second place on the social networking ladder ahead of MySpace and LinkedIn, with traffic to its website up 56% in the past year.Increased adoption of high-powered mobile phones also means that more young people are abandoning their fixed broadband line.Ofcom’s research also shows the impact of the recession. Revenues in the telecoms industry were badly hit in 2009, falling for the first time since the regulator started tracking this data in the early 1990s. Ofcom said this was also due to increased price pressure as operators try to lure customers to take a bundle of services, and a tailing-off in the boom in mobile phone and broadband connections.With TV revenues contracting, it was little surprise that the amount consumers spend on communications fell again to £91.24 per month. Five years ago we spent an average of £100.71 per month. “Consumers are using communications services more – including phone calls, texting and the internet. Yet they are paying less despite getting more, partly through buying in bundles,” said Ofcom.Digital mediaSocial mediaSocial trendsOfcomInternetMobile phonesGadgetsGraeme Weardenguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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New Mobile & Latest Deal News!

Onestopphoneshop have the new Sony Ericsson Spiro on Orange with a massive £552 cash back. Line rental is just £25 per month, for that you get 400 anytime minutes to any network and unlimited texts.
The catch is that you need to claim the cash back in five stages by sending off your bills at month 6, 9, 12, 15 and 18. Onestopphoneshop is part of The Carphone Warehouse and claiming cash back shouldn’t be too difficult. The dates which you need to send off your bills are detailed after you place your order. Place reminders on your calendar and you could bag the latest Walkman phone with loads of minutes and texts plus £552 cash.
The total cost of the contract over 24 months will be just £47.76 after cash back, or effectively £1.99 per month on average.
What about the phone? The Spiro is one of the latest releases in the Walkman range. This compact slider features a 2.2 inch QVGA TFT screen and palm friendly dimensions of 92 x 48 x 17mm. The Walkman player offers a great music experience with TrackID music recognition and PlayNow that allows you to easily download new music to your phone. Listen to your favourite tracks with your own headphones via the 3.5mm audio jack or with a Bluetooth headset.
Social network integration with quick access to Facebook and Twitter ensures you get the latest updates when out and about and the web browser with GPRS/EDGE gets you to the latest news, weather and gossip quickly and easily.
The modest 2 megapixel camera takes great snaps and features 2x digital zoom and video recording capabilities. Store your captured moments on the expandable memory (up to 16GB) or share with family and friends via MMS or Bluetooth. The Sony Ericsson Spiro is a dual-band handset and also includes a FM Radio, calendar and built-in speakerphone.

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Ever find yourself texting someone in the same house? I admit texting a dinner-time alert to save walking up three flights of stairs (it’s not a big house, just a tall one) and I’m not alone.Photo by katielips on Flickr. Some rights reserved.A survey by Best Buy (the US retailer started opening UK stores in the spring, don’t you know?) found 50% of us – and 69% of under 25s – have texted or emailed someone in the same house. (Which could mean young people use their phones more reflexively, are lazier or live in bigger houses.) Women are more likely to do this than men – 53% compared to 46% of men. Apparently calling out for meals is a regular message, so clearly women are still not emancipated from the kitchen. Digital storage space is now 40% more likely to cause family arguments than hogging the landline (do people still have landlines?), with 50% of us admitting to accidentally deleting stuff and 25% losing photos or contacts. (I lost 12 years worth of files, photos, artwork, emails – phone stolen, laptop died, back-up died, online backup expired. What are the chances?)Best Buy says 52% of us would chose to keep our internet access compared to 19% of us who’d prefer our washing machine, and for 38% of the under 35s, the laptop is the first device we go to when we get home. There’s a generational split between the under 35s and over 35s. Under 35s store most of their music and photographs digitally, but over 35s still have most content on hard copy. I copied all my CDs to an external hard drive and sold them on Amazon, but still have the vinyl, Lionel.Social networkingDigital mediaMobile phonesInternetJemima Kissguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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Apple’s iPad is a ‘game changer’, says Rupert Murdoch – but Samsung is about to become its first serious competitor and others will not be far behindWhen Rupert Murdoch announced last week that Apple’s iPad was a “game changer” and would lead to hundreds of millions of so-called tablet computers being sold globally, it was not just the media world that nodded sagely in agreement. The technology industry is also gearing up for a world in which the desktop PC, laptop computer and smartphone are joined by a fourth member of the home computing family.With the same market foresight and cutting edge design that enabled it to revolutionise the smartphone market with the iPhone, Apple has given itself a commanding lead in this new market. But the iPad is about to have several new competitors, some of which will be made by companies that have scores to settle with Apple boss Steve Jobs, having seen him usurp their place in the mobile phone market.It is the very success that Apple had in the smartphone market and the reaction it has produced – especially from Google – that means Jobs will not enjoy the sort of lengthy market lead with the iPad that he has enjoyed with the iPhone.It is three years since the iPhone first appeared and only in recent months have serious competitors arrived. But with one of the first real alternatives to the iPad expected to be unveiled tomorrow in New York by Samsung, there will soon be devices able to compete with and perhaps even better Apple’s product.Speaking to Wall Street analysts as his News Corp empire announced its financial results on Wednesday, Murdoch said: “I think we’re going to see, around the world, hundreds and hundreds of millions of these [tablet] devices” and they are going to change the way that people consume the content created by his media businesses.”Murdoch himself reckons Apple will sell about 15m iPads this year and more than 40m by 2012, with more being made by other manufacturers. But estimates for the potential size of the market vary wildly. One thing is certain, these estimates will be wrong.A couple of months before the iPad launched, ABI Research estimated that 4m could be shipped this year, rising to 57m a year by 2015. But on the run-rate reached since the device launched in the US in April, Apple should exceed 4m this month. At the start of the year, research house Gartner reckoned 4m tablets would be sold this year – including the iPad. After the iPad’s success that estimate is now 14m.To put this into perspective, the tablet market is still small compared with the PC and the mobile phone markets. Sticking with Gartner’s figures, the 14m tablets in 2010 compares with an estimate of 1.4bn mobile phones and 366m personal computers.In financial terms, Generator Research reckons by 2014 Apple’s iPad business will be worth more than $17bn (£11bn), while the worldwide smartphone market will be worth $65bn and the laptop market $195bn.But while the figures for tablet computers may be comparatively small, the technology industry reckons tablets will fundamentally shape the way that consumers interact with digital content in the future. Getting in on the ground floor, so to speak, is crucial.As with so many technology fads, the industry has been here before. A decade ago, Bill Gates unveiled the Tablet PC and the following year told the Microsoft faithful that the new device would become the most popular form of PC within five years. Five years later, Microsoft was still trying. It teamed up with Intel and Samsung for Project Origami to work on smaller handheld digital media and gaming devices. They also failed to capture the public’s imagination.Apple, however, has got its timing right. Whether by luck or judgment, the iPad has emerged during a confluence of events. The ubiquity of broadband internet access in the developed world has created a generation of web users who want instant access and interactivity with media, from music and film to books and newspapers. The media industry, meanwhile, is desperate to move away from the mere “digitisation” of its traditional product so it fits on a PC screen and is ready to experiment with new formats. As the media industry explores new ways of creating content in order to generate new revenues, a tablet represents a perfect half-way house between the sit-forward world of the keyboard-based PC – where online advertising has so patently failed to deliver revenues – and the passive sit-back world of traditional circulation and display advertising-based print media.The iPhone and its host of imitators, meanwhile, have got consumers accustomed to the idea of using touch as their main point of interaction with content, rather than a keyboard and a mouse. Finally, the arrival of operating systems designed specifically for touch-based smartphones means manufacturers have something ready to use, rather than having to shoehorn into their tablet computers pared-down but still bulky “mobile” versions of PC operating systems.After the arrival of Apple’s iOS, when the first iPhone appeared, Google realised the mobile phone industry could not be relied on to create a viable competing software platform on its own. So it created its own operating system, Android.This year, sales of Android devices have already overtaken sales of iPhones in the US and sales in the UK are already up more than 300% as the result of just one new device, the HTC Desire. Worldwide, Android is expected to overtake iOS in terms of global smartphone shipments during 2012, according to forecasts from iSuppli. The company reckons Android will be used in 75m smartphones at this point, up from 5m last year, while iOS usage will be 62m units, up from 25m.Now Android is headed for the tablet market. The two biggest names in communications and software are both still lagging behind. Microsoft is unclear whether tablets should use its Windows 7 software – which does support touch – or base devices on its Windows Phone software, while Nokia has turned to Intel for help in creating new tablet software under the MeeGo brand.BlackBerry, meanwhile, has upgraded its software for touch and looks ready to explore tablets, while Hewlett-Packard recently bought Palm, which will provide it with a solid software base for the next generation of smartphones and tablets.”How long did it take for competitors to compete with the iPhone?” asks Carolina Milanesi, from Gartner’s mobile devices team. “You are talking three years. But with the tablet I really do not think that is going to be the case. A lot of the things that took time in the smartphone market are already there in tablets. We continue to see Apple dominating the segment for the next three years or so but you will see devices that are very close to the iPad very quickly.”iPadTablet computersAppleTechnology sectoriPhoneMobile phonesRichard Wrayguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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Google and Apple are gearing up to launch ads on their apps, a strategy which is set to change the advertising landscape for everBritish mobile users will soon find themselves embroiled in the epic confrontation taking shape between Apple and Google. iAds, Apple’s bid to run advertisements inside apps, is expected to make its UK debut in September. Separately, Google has adopted what its chief executive, Eric Schmidt, calls a “mobile first” approach, prioritising investment in a medium that has become “fundamental to everything we do”.With the iPhone moving into mass market territory and the iPad selling 200,000 units a week, Apple’s decision to start selling mobile advertising seems likely to concentrate a few media minds.In early June, Steve Jobs demonstrated iAds in front of Apple developers in San Francisco. The ad he showed off was a work-in-progress by Nissan. The demo, which included a 15-second video, an interactive application and a form to sign up for a competition, didn’t quite live up to Jobs’s aim of “trying to combine the emotion of video with the interactivity of the web”. But it was slick. In the future, Jobs promised, iAds would bring in the revenue that would allow developers to continue producing “free and low-cost apps to delight users”.There are early signs that mobile advertising, like everything else touched by Cupertino’s genius, will turn to gold. During the eight weeks leading up to the presentation in San Francisco, Apple sold $60m-worth of iAds to the likes of Unilever and Disney. This compares with the $250m mobile online display revenue generated across the whole of 2009 in the US.For media owners, there are two major problems with Apple’s ad model, which the analyst Toni Sacconaghi of Bernstein Research suggested in a recent report has the potential to become an $800m-a-year business within the next year.First, Apple’s approach threatens to reduce media owners to the status of “developers” alongside tens of thousands of competitors. The second problem is that Apple’s business model, like Google’s, reduces media owners’ involvement in advertising markets to a minimum.Mobile giantsApple and Google already own the world’s two largest mobile ad networks. Both are already selling ads directly to advertisers. Advertisers, for their part, aren’t paying to reach mobile users attracted by a specific media company. Instead, in the case of iAds, they pay Apple to reach broad swaths of iPhone and iPad users who share common demographic characteristics.In order to stitch together these communities of users, Apple has been analysing the purchasing history of its 150 million iTunes account holders worldwide who also use iPhones and iPads. Its own hardware produces a separate stream of data about what users do, and where and how they do it. Notably, the privacy policy associated with the iPhone 4 allows Apple, for the first time, to collect anonymised real-time location data on its users.How much of this data will Apple share with advertisers and publishers? “We talk to Apple a lot,” says one publisher. “But we haven’t had that conversation yet.” The ad industry seems similarly uncertain. Michael Collins, the chief executive of Joule, a WPP-owned mobile agency, recently told Business Week that data sharing is “the question that many of us in the industry are very curious about”.Google, too, is forging ahead, but in a different way. On the mobile web, it continues to emphasise lead generation rather than branding. Ian Carrington, director of mobile ad sales for Google Europe, Middle East and Africa, sketches out a scenario in which a mobile user is reading a book review on a handset in a cafe. “The accompanying ad will understand its context,” he says. “It will know what book is being discussed in that review. He adds: “You’ve also got GPS in most smartphones now, so your handset can tell you that this book is £5.99 in a shop 100 yards away, and £4.99 in a shop a mile away.”Google, Carrington says, already knows how to do “the contextual part” of a scenario like this. “We’re still working on the location-based bit,” he adds. Yet the bottom line is that Google’s results-based approach will probably yield small revenues on the mobile web, just as it did on the desktop web.Despite different approaches to advertising, one thing unites Apple and Google. Both companies want to hold on to a relatively large proportion of the ad revenue they generate. Apple, for example, proposes to pass on to developers 60% of the revenue generated by iAds. Google continues to suggest it passes on to publishers “at least 50%” of the revenue generated by ads it runs next to publishers’ content. These levels of commission will look high to anyone who recalls the 15% commission that used to go to media agencies for bringing in advertising for publishers.There’s a further reason for publishers to be wary about the mobile web. As it turns out, Apple and Google plan to take a large slice of what, by anyone’s standards, is a very small pie. Last year, the latest in a series of years dubbed the “year of mobile advertising” by industry boosters, advertisers spent a mere £35m trying to reach British mobile users, according to Enders Analysis. That’s 1% of what advertisers spent on all digital advertising and, as Benedict Evans, a consultant at Enders Analysis, points out, less than the £50m he estimates Britons shelled out last year to have pornographic images texted to their handsets.In the words of one publisher, the cumulative effect of these challenges is a “cautious” and “risk-averse” approach to publishing on tablets and handsets.Others take a more positive view: Matt Kelly, digital content director at Trinity Mirror’s national papers, says Apple has the upper hand “because they’re first into the market, they’ve done all of the development, all of the creative hard work”. “They’re reaping that reward,” he adds. “At the moment, content producers are at the mercy of great technology innovators. But it won’t stay that way forever. We may see a swing towards publishing content on Android if Google’s business terms become more attractive.”Not a bad dealKelly is also wary of the argument that Apple and Google are skimming off too much mobile ad revenue. “The overheads at Trinity Mirror’s newspapers are 75% of revenue – for paper, ink, transport and so on. If someone comes along and says, we’ll replicate the revenues, but the bulk of your costs will be 40%, it’s not automatically a bad deal.”Kelly remains confident about the value of content: “Technology will become commoditised and homogeneous, more open for third parties to come in and innovate and copy. The profits for platforms will decline and the profits associated with content will increase.”Steve Pinches, lead product development manager at ft.com, says that Apple wants to use iAds to sustain a “huge long tail of apps that really have no easy way of monetising themselves”. Big media is different, argues Pinches. “We have very deep relationships with our advertisers that have been formed over years and years,” he says. “We also have an incredibly deep relationship with our readers.”Evans also sees positives in Apple’s pricing of iAds. “They’re trying to catalyse the market,” he says. “If they’d gone out and said this is going to be cheap, advertisers would have carried on with their small experimental budgets. “But Apple has told advertisers they’re not spending $80,000 on another experimental campaign. Instead they’re each going to spend a minimum of $1m on each iAds campaign.”Rupert Murdoch thinks the iPad “may well be the saving of the newspaper industry”. Yet Apple would like to claim the lion’s share of profits from the mobile web by charging a high price for its hardware. By contrast, Schmidt at Google foresees a future in which handsets and airtime are free, subsidised by advertising.Both Apple and Google need what Jobs describes as “free and low cost” content that engages users and attracts advertisers. On the mobile web, the task facing media owners is to figure out how much revenue they can wring out in return.AdvertisingGoogleAppleAppsSteve JobsiPhoneNissanMobile phonesTrinity MirrorRupert MurdochPeter Kirwanguardian.co.uk © Guardian News & Media Limited 2010 Terms & Conditions

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(Source The Guardian)

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New Mobile & Latest Deal News!

Amazing value with 300 anytime minutes per month to any network and unlimited texts, or choose 300 texts and virtually unlimited mobile internet. Line rental is £25 per month on an 18 month contract and all £450 can be claimed back from the retailer, Affordable Mobiles, as cash back. Effectively, the deal is completely free. You’ll need to send off your bills at months 4, 8, 12, 15 and 18 to claim cash back.
The Samsung Tocco Lite is lighter than the original Tocco and it has a larger screen, now 3 inches with a higher resolution, plus gesture lock and handwriting recognition. The interactive TouchWiz interface lets you customise your home screen by dragging and dropping the widgets you use most. The screen also has an accelerometer, turn the phone sideways and the display automatically switches to widescreen landscape mode, great for viewing movies. With a microSD card slot and an excellent video and audio player, it will keep you entertained on long journeys.
The Tocco Lite has stereo Bluetooth, allowing music and sound to be streamed wirelessly with a compatible headset. The web browser is also very good. Although with no 3G or W-Fi, it relies on GRPS, so large web pages and downloads are slower than a 3G phone. It’s still fine for moderate internet use and there’s no significant speed difference when using email, Twitter or Facebook.
The 3.2 megapixel camera has smile detection, which means it will focus and then wait until your subject smiles before taking a picture. The Samsung Tocco Lite is a fun phone and excellent value for money. It has a nice interface and good multimedia capabilities.

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New Mobile & Latest Deal News!

The new Nokia C6 is out now on T-Mobile and it comes with up to £240 cash back on an 18 month contract.
With a 4 row QWERTY keyboard and a 3.2 inch, HD touchscreen display the Nokia C6 brings social networking to the palm of your hand. The homescreen can be customised with your favourite applications and can display emails, messages and Facebook updates from your top contacts.
All the email accounts you could ask for are supported such as Yahoo Mail, Hotmail and Gmail. The C6 can store up to 10 different email accounts and let you simply flick between them. Access to the Ovi store gives a huge choice of applications for the handset including Instant messaging clients like Yahoo Messenger, Google Talk and Windows Live Messenger.
The built-in 5 megapixel camera features autofocus and flash and can also record video clips. A secondary video camera is also included for use during video calls. Nokia Ovi maps offers on-foot and driving navigation to help you explore new places. Other features include an expandable memory to 16GB, quad-band for international use and a multimedia player that supports all popular file formats. An FM radio is also included as well as Wi-Fi/WLAN for web browsing.

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New Mobile & Latest Deal News!

The Samsung Galaxy Europa i5500 is an affordable smartphone that allows even those on a budget to experience the intuitive Android 2.1 OS. With 3G HSDPA web browsing you can access your favourite social networks and web pages at broadband like speeds. Wi-Fi, GPRS, EDGE and Bluetooth ensure a comprehensive choice of connection options and with GPS support you can be sure to find your way. The multimedia player offers entertainment on the move and supports all popular video and music file formats.
The built-in camera lets you capture the moment with a choice of either still images or video clips. The bright touchscreen acts as a viewfinder for the camera and browsing the captured images is a joy. The Samsung i5500 offers the appealing and popular Android OS in a budget smartphone that will appeal to all pockets.

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New Mobile & Latest Deal News!

Just 99p with free delivery, offer is subject to buying a £10 top up. Available on a choice of networks; Vodafone, T-Mobile or TalkMobile. Don’t delay as this is likely to sell out very quickly.
The Nokia 1661 is frequently one of our most popular phones. It costs less than £1 (limited stock) and it has some amazing cash back deals on contract too. There are no complicated features, it’s just the thing for people who want to make calls and send a few texts. Even though it’s an entry-level phone it does have a couple of nifty tricks. Such as a speaking alarm clock and a built-in torch. Nothing cutting edge but you will find these to be surprisingly useful features!
The Nokia 1661 has six classic Nokia games pre-loaded, including Snake Xenia, Beach Rally, Bounce and Sudoku. It would be unfair to compare them to the impressive 3D games found on high end phones, but they do have their moments and are just as enjoyable, even on the primitive 1.8 inch screen. There’s also a built-in radio and a basic wired headset is included in the box. What a wonderful little phone it is.

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New Mobile & Latest Deal News!

The Sony Ericsson Zylo is out now on The One Plan from 3. For just £28 per month you get 2000 minutes to any network, virtually unlimited texts and free calls to other phones on the same network. It also comes with 1GB of data per month. Amazing value for money. Other tariffs are available from just £13 per month.
The Sony Ericsson Zylo has social networking at its heart and includes a Walkman player for enhanced audio quality. Facebook and Twitter come pre-loaded to get you to the latest wall updates and tweets quickly and easily. Web browsing with HSPA offers a speedy browsing experience with Google Search to help you find the information you need.
The 3.2 megapixel camera features Photo fix, 2x digital zoom and geo-tagging. You can post your snaps on Picasa and Flickr to share the moment with family and friends. The camera can also capture video clips and the pre-loaded YouTube application allows you to upload your clips or view a huge variety of other videos.
The walkman player features shake control, Clear Stereo and Clear Bass to make the most of your music. Listen to your favourite tracks out loud or enjoy stereo sound on a Bluetooth headset. The internal memory can be expanded up to 16GB so you can carry your music collection with you.
Entertainment options include a FM Radio with RDS, video player and video streaming. All message options are included with SMS, MMS, Email and instant messaging.

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New Mobile & Latest Deal News!

This new Android phone from ZTE is available on The One Plan from 3. For just £28 per month you get 2000 minutes to any network, virtually unlimited texts and free calls to other phones on the same network. It also comes with 1GB of data per month. Other tariffs avaialble from £13 per month.
The ZTE Racer sports the Android 1.6 operating system that opens up a massive range of downloadable applications, many of which are free, to boost the already impressive feature set. Styled on a Palm type design the Racer offers an up to date look that will impress.
The front fascia is dominated by the large 2.8 inch QVGA touch-screen display thus providing plenty of space for operation and content alike. 3G Internet access opens up a world of virtual shops, news and sports sites wherever you are, and finally means the laptop can be left at home or in the office. Connectivity options include Wi-Fi and wireless Bluetooth, crucial for today’s need to connect with each other quickly and safely. The ZTE Racer provides entertainment with a FM radio and offers guided navigation with GPS support.

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New Mobile & Latest Deal News!

The iPhone 4 is now available on the 3 network and offers are among the best we’ve seen.

For £45 per month you get 2000 xnet minutes, 1GB of data, 5000 extra minutes to mobiles on the same network and 5000 texts. For most customers this will effectively mean unlimited everything.

The offer is available with the iPhone 4 32GB, there’s £89 to pay upfront for the phone and £45 per month on a 24 month contract.

Highly recommended, but be quick as they have very limited stock.

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Back in May, Rupert Murdoch told investment analysts he would use a press conference “in about three to four weeks” to announce “an innovative subscription model” together with “a number of publishers, device makers and technology companies”.

The press conference never came. But that doesn’t mean News Corp (NSDQ: NWS) isn’t convinced enough of the chances online content subscriptions can work to make them a central pillar of its own business all by itself.


Photo by AMagill on Flickr. Some rights reserved

• About the same time, News Corp should have unveiled the subscription project, it made an alternative announcement… it acquired the IP to the Skiff e-reader platform…

• … And it took a stake in Journalism Online, the Steve Brill-Gordon Crovitz startup helping newspapers charge online. At the same time, John Houseman was appointed as president of News Corp’s digital journalism initiative, responsible for driving and managing new business efforts in “premium digital journalism”.

• The Times and Sunday Times newspapers websites relaunched and have become the first News Corp consumer titles to start charging. (News Corp acquired one of the most famed news subscription offerings in WSJ.com as part of Dow Jones and is expanding paid access to multiple devices.)

• iPad editions debuted for The Times (£9.99 a month) and The Australian, (AUS$4.99 a month) through iTunes in-app payments, each making a big splash initially and satisfying Murdoch’s big belief in mobility. The Times app has had some rocky moments with those in-app payments, with an unknown number of subs getting free months as a result.

• Hulu, in which News Corp has a stake together with Disney (NYSE: DIS) and NBC Universal (NYSE: GE), also launched its long-expected $9.99-a-month premium service for online, iOS and consoles.

• Fox Mobile offered up Bitbop, an unrelated subscription effort compared to Hulu for mobile.

• BSkyB (NYSE: BSY) took its iPhone TV app on to iPad, but at a premium – the same price as a satellite subscription.

• News Corp’s UK newspapers have been blocking the Meltwater search crawler for not paying one of two new licenses required for the privilege.

• And now MySpace Music is apparently considering adding a subscription music service.

There was no industry-wide consensus working together with News Corp, nor even any big joined-up News Corp-wide project apparent – no Times delivery bundled with a Sky TV subscription (as some folks speculated), for example. One partnership that News Corp is taking part in – Next Issue Media, often described as (what else) Hulu for magazines, finally appointed a chief executive but has yet to make any public progress toward an online subscription newsstand or advertising model.

But each of these developments reeks of “innovative subscription model”, just without the “number of publishers, device makers and technology companies” Murdoch described.

Murdoch’s suggestion did succeed in firing up a News Corp that already has ample experience building its own content businesses with continuous, multiple income streams. BSkyB is one of the most successful pay-TV businesses in the world, with average annual revenue per customer now at £503 ($769) a year, and Fox is well used to getting subscription revenue, albeit in the form of license fees from cable operators.

There’s little which links together any of these initiatives as far as consumers are concerned, and the model is often delivered in executed in different ways across the corporation’s many distinct media brands. But, inside News Corp, there’s an increasingly firm belief it can go on validating the recurring paid content model in its own image.

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(Source The Guardian)

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Ofcom’s new code of practice will require providers to include information on all paper bills regarding consumer access to dispute resolution services

Mobile phone and broadband providers must notify customers that they can take their complaints to a free independent resolution service, under plans outlined by communications regulator Ofcom.

An Ofcom-approved resolution service has been available to consumers from two approved providers – the Communications and Internet Services Adjudication Scheme (CISAS), and the Office of the Telecommunications Ombudsman (Otelo) – but last year 77% of consumers who failed to resolve complaints with their phone and broadband provider after 12 weeks did not know they existed.

From next year, communications providers will have to include information of the relevant dispute resolution service on all paper bills. They will also have to write to consumers whose complaints have not been resolved within eight weeks to inform them of their right to take their complaint to a dispute resolution service.

Nick Hutton, telecoms expert at Consumer Focus, said: “Each year, millions of customers experience problems resolving their complaints about phone and broadband services. Making it easier for consumers to find out about the help available to resolve their complaints is a positive step.

“A further welcome move would be for phone and internet providers’ complaints data to be published. If consumers could compare performance on complaints handling it would allow them to factor this into their choice of provider and act as a spur to companies to improve help for customers who have cause to complain.”

Ofcom research shows that dispute resolution services improve the outcome for consumers. Where complaints about mobile providers were not resolved within 12 weeks, 91% of complaints were subsequently resolved when taken to a dispute resolution service compared with 51% where the consumer did not go to a dispute resolution service.

Ofcom will also establish a code of practice with minimum standards for how providers must handle consumer complaints. The idea is that the code will provide consistency in standards and will give Ofcom powers to take action against providers who don’t treat complainants fairly.

The code will require providers to make sure the fair and timely resolution of complaints, and have procedures that are transparent and accessible so consumers can easily find out how to make a complaint.

Ofcom chief executive, Ed Richards, said: “We want to make sure that when something goes wrong, consumers are able to find out easily how to make a complaint and can be assured that their provider will be able to handle their complaint effectively.”

The code of practice will come into force on 22 January 2011. The requirements to improve awareness of dispute resolution services will come into force on 22 July 2011.

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(Source The Guardian)

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• Quarterly figures show steep like-for-like decline
• Underlying profits also down 27%
• Sales rise 1% but handset prices are cut

Profits at Nokia have plunged over the last three months as the company continues to struggle against rivals such as Apple and RIM, maker of the BlackBerry, in the smartphone market.

The Finnish handset maker reported today that profits fell 40% in the second quarter of 2010 compared with a year ago. Underlying profits were down 27%.

Although net sales were 1% higher at just over €10bn (£8.4bn), the profitability of its handset and service division slipped as the company cut the prices of its higher-end phones to make them more attractive to consumers.

Nokia’s failure to compete better against Apple’s iPhone and the growing number of handsets running Google’s Android platform has put chief executive Olli-Pekka Kallasvuo in the firing line. The company is reportedly looking for a replacement, with analysts warning that Nokia needs to get its hands on a “European Steve Jobs” if it is to regain its dominant position in the mobile market.

Kallasvuo called for an end to speculation over his future, telling the US television station CNBC that it is damaging the company. “There has been a lot of speculation on my position, on myself, during the last couple of weeks and that is not good for Nokia and must be brought to an end one way or another,” Kallasvuo said. “At the same time, I’m not in a position here and now to really shed any more light on the topic so I guess this is a no comment. I really concentrate now on the task at hand.”

Kallasvuo also insisted today that Nokia, which makes roughly four out of every 10 phones sold worldwide, had reasons to be optimistic, although the company is only aiming to maintain its share of the mobile device market this year. “The global handset market has continued to grow at a healthy pace, led by some of the less mature markets where Nokia is strong,” he said.

Kallasvuo added that solid sales of cheaper phones to developing markets had boosted the overall performance of Nokia’s handset business.

The average selling price of a Nokia handset dropped to €61 (£52), from €62 in the previous quarter. For smartphones, average prices fell 8% quarter-on-quarter to €143, and are down 21% over the last year.

Today’s figures suggest that Nokia is having to cut smartphone prices to maintain market share at the expense of profitability. Its smartphone shipments were up by 12% quarter-on-quarter at 24m units, in line with Nokia’s estimate for the overall growth of the market.

The company is now pinning its fortunes on the new Nokia N8 smartphone, although its release has already been delayed until later in the year.

Nokia also maintained its prediction that the global handset market volume would grow by 10% this year.

Earlier this week, Apple reported its best ever quarter, partly due to strong demand for the iPhone.

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(Source The Guardian)

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Nokia has published its second-quarter results, revealing a 40 per cent slump
in profits compared to the same period last year.

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(Source Yahoo UK News)

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Data from the Android developers site suggests that lots of phones are running 2.1 – but there’s something missing from what we’re being told which may mean it’s exaggerated

How fragmented is the Android platform? Google knows. And it’s quite interesting. The problem is that it’s not quite ready to tell us in detail. Only with winks and nudges.

The chart above comes from data on its developer site about versions accessing the Android Market for apps. A point to note: there’s only one Android device out there which is running 2.2 (aka “Froyo”), and that’s the Google Nexus One. Which has been discontinued.

However, some of the other phones can be upgraded to 2.2; it will be interesting to see what sort of timescale there is on that.

But what must be encouraging for the folks at Google, and Android developers, is that 2.1 is so dominant in that pie chart. (There’s a tiny fraction, 0.3%, consisting of “incompatible versions” – not sure what those would be.)

Because certainly the biggest threat – and the biggest problem – for Android developers is platform fragmentation. Old version of Android can’t run apps that target more recent versions, though old apps can run on the new platform. (Think of it as being like Windows. Sort of.) But the later Android versions have all sorts of features that you don’t get on the others. (You can see the version feature comparison on Wikipedia.)

The timings of the version releases:

1.5: 30 April 2009
1.6: 15 September 2009
2.1: 12 January 2010
2.2: 20 May 2010

That means that this chart covers just one year (roughly).

The notable things that 2.2 has that 2.1 hasn’t? Adobe Flash 10.1 support [corrected]; “remote wipe”; Wi-Fi hotspot function; voice dialling over Bluetooth. So now the question is how soon operators (particularly UK operators) will be pushing 2.2 out to Android customers. The suspicion is that the answer is “not soon”, given that 2.1 only just made its way (via an over-the-air – OTA – update).

And be wary – very wary – of trusting these graphics as really indicating the preponderance of Android versions out there. What we don’t know, because these graphs don’t show us, is:

- whether people with newer versions of Android are more likely to access the Android Market (that would push the share for newer versions upwards: and it seems likely, since I’d be very surprised if Nexus Ones really were 3% of all Android phones sold)

- what proportion of Android apps are written for what version of Android. Although Android apps are forwards-compatible (ie if it’s written for 1.5, it will run on 1.5 and every successive release), you’d certainly be put off visiting the Market if you went there once on a 1.5 or 1.6 phone and found that pretty much everything required a later version: you wouldn’t go very much more. That would also push the numbers towards the later versions, and make it look like the more recent versions are doing better. (If you know any data about what proportion of apps in the Market target which version, do tell us in the comments.)

Here’s how the access has changed, according to Google. But again, the same uncertainties prevail: how many? Are people put off? What’s the real growth?

True, Android sales have accelerated this year and 2.1 is getting more prevalent. But that comparatively big chunk of 2.2 accesses indicates, to me anyway, that this is a distorted picture of what handsets out there are truly running.

Of course Google could help us to dispel this all by publishing how many accesses there actually were, and how many downloads. Whereas Apple likes throwing out numbers from the App Store, which gets lots of people going “ooo!”, the problem is that there’s nothing much to compare it with. Come on, Google, get into the game. You said there were 160,000 activations per day. Now tell us about Android Market transactions. It’s the least you could do.

Well, that, and pushing the network operators and/or handset makers to push out version 2.2.

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(Source The Guardian)

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